Our rewards are designed to help our colleagues and their families live better - physically, financially & mentally.

Employee rewards

At Marsh McLennan, inclusion and diversity are fundamental business values. We believe in and champion gender equality at every turn.

Collaborative culture

Opportunities to work alongside 85,000 co-workers from all around the globe!

Global exposure

Marsh McLennan

Marsh McLennan is the world’s leading professional services firm in the areas of risk, strategy and people. Our more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $23 billion, we help corporate and public sector leaders navigate an increasingly dynamic environment through four market-leading businesses - Marsh, Guy Carpenter, Mercer and Oliver Wyman. Together, we address the most complex challenges of our time.
Source: <a href="https://www.marshmclennan.com/about.html" target="_self">marshmclennan.com</a>

Who We Are

Our goal, every day, is to make Marsh McLennan a place where extraordinary people can do their best work—and lead their best lives. Here are some of the reasons why more and more people continue to join us every year:
<ul>
<li>We are a growing, hugely successful enterprise. Last year, we increased our revenues by more than two- thirds and our workforce by nearly 50 percent.&nbsp;</li>
<li>You belong here. We believe in camaraderie and collaboration, no matter what your role, level, experience or background.</li>
<li>Creativity, independent thinking, innovation and flexibility are highly prized and rewarded.</li>
<li>Start here. Go far. No other organization in our industry can match our breadth of capabilities, opportunities, depth of specialization and global reach.</li>
<li>The work and world changes. Our purpose never does. We find our success in continually questioning the way things are, and relentlessly seeking a smarter way.</li>
<li>We care about our communities and support our colleagues’ efforts to give back in the ways that are most meaningful to them.</li>
</ul>
Source: <a href="https://careers.marshmclennan.com/global/en/our-culture" target="_self">marshmclennan.com</a>
&nbsp;

Our Values

We are seeking a talented individual to join our MMB National Team at MERCER Malaysia. The MMB Multinational Team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia; this includes being a central point of contact and providing strong strategic advice on how they can address specific clients and market challenges.Mercer prides itself on being thought leaders and our team is responsible for supporting clients on their benefits journey – providing consulting advice on how they can develop their health, risk and wellness initiatives to meet their evolving employee and global company needs. &nbsp;Individuals will need to have a keen interest and a high level of understanding of the latest health trends and have a problem-solving mentality.&nbsp;As a Client Service Manager, you will be the client relationship lead for your own portfolio of dynamic clients. &nbsp;You will therefore be expected to be able to build strong relationships with the clients, demonstrate effective organizational and project management skills and can guide/ mentor more junior members of staff. &nbsp;Given the global nature of our clients, you will also be expected to effectively interact with our global counterparts in other regions.We will count on you to:<ul><li>Be the main client and internal point of contact for APAC Employee Health and Benefits management – supporting multinational clients place their health and risk policies across Asia.</li><li>Develop and maintain client management tools that support effective oversight of the accounts. &nbsp;</li><li>Monitor and ensure that the services being provided to the client are in line with the centralized guidance and in conjunction with general Service Level Agreements.</li><li>Provide strategic and consulting advice that enables the client to make the right decisions and maintain sustainable plans. &nbsp;This includes close review of local renewal documents and applying analytic skills to identify key claims drivers and supporting regional consistency in design.&nbsp;</li><li>Contributing to business development pursuit activities in alignment with our sales team and onboarding process – signing of statements of work and developing rules of the road.</li><li>Review of current team “ways of working” and providing suggestions for improvement.</li></ul>What you need to have: <ul><li>Ability to cultivate client relationships and manage challenging client demands.</li><li>Must be able to communicate effectively in Mandarin language.</li><li>Must have a University / College Degree</li><li>Strong project management and operational skills – able to prioritize and manage multiple projects simultaneously.</li><li>Experience in process building, best practices and/or efficiency projects.</li><li>Strong oral and written communication and presentation skills.&nbsp; Fluency in English and another Asian language, such as Mandarin.</li><li>Good analytical skills – reading, interpreting and communicating data.</li><li>Strong self-starter, fast learner, quality conscious, committed to deadlines.</li><li>Strong attention to detail.</li><li>Ability to work within a team environment across borders and manage internal stakeholders.</li><li>Strong teamwork skills combined with the ability to work independently with minimal supervision.</li><li>Must be proficient in MS Word, PowerPoint and Excel.</li></ul>What makes you standout?<ul><li>Strong domain knowledge and experience in health and benefits consulting.</li><li>Experience with global or regional benefit management.</li><li>Experience working across multiple countries and language skills is a plus.</li></ul>Why join our team: <ul><li>We help you be your best through professional development opportunities, interesting work and supportive leaders.</li><li>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</li><li>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</li></ul>About MMC: Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

This job is a Client Service Manager at Mercer Malaysia, where you&#x27;ll support multinational clients on health and benefits. You might like this job because you’ll build relationships, offer strategic advice, and work in a diverse, inclusive environment!

We are seeking a talented individual to join our MMB National Team at MERCER Malaysia. The MMB Multinational Team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia; this includes being a central point of contact and providing strong strategic advice on how they can address specific clients and market challenges.Mercer prides itself on being thought leaders and our team is responsible for supporting clients on their benefi...

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