We spend a great deal of time ensuring that people are compensated appropriately and aim to provide highly competitive pay levels over the long term

Compensation programs

For employees outside the U.S., time off and leave benefits are based on local laws and market practices.

Vacation, holidays, & year-end shutdown

INSPIRE is our worldwide recognition program designed to help create a culture of acknowledgement and appreciation.

Global recognition program

We offer health, life, disability, and business travel insurance that help protect our employees from the financial impact of unforeseen circumstances

Health, life, disability, & business travel insurance

We foster an array of flexible work arrangements that will help you succeed personally and professionally.

Global flexible work arrangements

We want our employees to be healthy and happy offering them the optimal working conditions with ergonomic workplaces

Safe & healthy workplaces

Merck Sharp & Dohme

For more than 130 years, we’ve brought hope to humanity through the development of important medicines and vaccines. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities.&nbsp;
We aspire to be the premier research-intensive biopharmaceutical company. We’re at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.&nbsp;

Source: MSD Site

Who We Are

Patients first
We're all accountable for delivering high quality products and services. We aspire to improve the health and wellness of people and animals worldwide and to expand access to our medicines and vaccines. All of our actions must be measured against our responsibility to those who use or need our products.
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<h4>Respect for people</h4>
Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity, safety and teamwork of our employees. We work to create an environment of mutual respect, inclusion and accountability. We reward commitment and performance and are responsive to the needs of our employees and their families.
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<h4>Ethics and integrity</h4>
We're committed to the highest standards of ethics and integrity. We're responsible to all of our stakeholders: employees, patients, customers, distributors and suppliers, shareholders, and the communities we serve worldwide. We do not take professional or ethical shortcuts.
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<h4>Innovation and scientific excellence</h4>
We're dedicated to the highest standard of innovation and scientific excellence. Our research is guided by a commitment to improving health and quality of life. We strive to identify and meet the most critical needs of patients and customers through continuous innovation across all areas of our business.

Source: MSD Site

Our Values

Job DescriptionSpecialist, Order to Cash Customer Master Data and Credit RiskOur company’s Business Services Centers (BSCs), located across the Americas, Europe, and Asia, are responsible for the timely and efficient delivery of standardized global financial processes. The BSCs support the execution and delivery of a broad range of financial services and processes across business divisions and markets.The Specialist, Order to Cash Customer Master Data and Credit Risk, is primarily responsible for Customer Master Data activities, including maintaining, monitoring, and analyzing master data, key data, and master relationship data across relevant systems. The role also carries secondary responsibility for Credit Risk activities, including credit reviews, maintenance of appropriate credit limits, and updating relevant credit risk data in the system.Primary responsibilities for this position include, but are not limited to, the following:<ul><li>Create and execute changes to SAP master data including Customer Master Data, Credit Management Data and related records.</li><li>Ensure master data integrity across key systems and maintain processes supporting data quality.</li><li>Identify data quality improvement opportunities and resolve data quality issues through effective controls, process improvement and collaboration with SMEs and data stewards</li><li>Support data governance activities and ensure compliance with established master data standards.</li><li>Collaborate with functional data owners in the development and documentation of processes.</li><li>Assist in maintaining functional master data integrity across financial systems to ensure compliance with business rules and requirements.</li><li>Works closely with the business and IT teams to ensure alignment between master data rules and application operations with business requirements.</li><li>Performs mass maintenance and data updates as required.</li><li>Ensures client inquiries are addressed in accordance with established Service Level Agreements (SLA).</li><li>Perform independent assessments of creditworthiness for the assigned customer portfolio.</li><li>Review and maintain customer credit limits based on business forecasts, business requirements and risk evaluations.</li><li>Review ad-hoc requests and resolve credit risk issues in a timely manner.</li><li>Communicate with stakeholders regarding credit exposure, risk mitigation strategies, and customer risk profiles.</li><li>Support on execution of customer master data and credit risk controls, ensuring compliance with company policies and regulatory requirements.</li><li>Develop and maintain comprehensive understanding of master data, credit risk and process-related policies and procedures.</li><li>Ensure compliance with internal control requirements and support audit readiness activities.</li><li>Participate in projects and initiatives across multiple functional areas and regions.</li></ul>Qualifications:&nbsp;Education &amp; Experience&nbsp;<ul><li>Bachelor’s Degree or equivalent qualification.</li><li>Minimum 3-4 Years SAP Customer Master Data Management experience.</li><li>Experience in Credit Risk Management is preferred.</li><li>Experience working within a shared services or global business services environment is an advantage.</li></ul>Skills &amp; Competencies<ul><li>Business Level fluency in English and Mandarin required (spoken and written)</li></ul><ul><li>Strong communication, interpersonal and organizational skills.</li><li>Strong analytical and problem-solving capabilities.</li><li>High attention to detail and data accuracy.</li><li>Ability to work independently and collaboratively within a team environment.</li><li>SAP experience is required.</li></ul>Required Skills: Account Collections, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Support, Compliance SOX, Credit Management, Financial Accounting Controls, Financial Operations, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Preparation of Financial Reports, Project Management, Quantitative Analytics, Vendor ManagementPreferred Skills: Current Employees apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$6687.htmld">HERE</a>Current Contingent Workers apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$4020.htmld">HERE</a>Search Firm Representatives Please Read Carefully&nbsp; Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. &nbsp;No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;Employee Status: RegularRelocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements:HybridShift:Valid Driving License:Hazardous Material(s):Job Posting End Date:10/31/2026*A job posting is effective until 11:59:59PM on the day BEFORE&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R412445

• Update and govern SAP customer master data, run mass fixes and meet SLAs.
• Work in a global Business Services center covering Americas, Europe and Asia.
• Own credit reviews, set limits and shape data governance across regions!

• Urus &amp; kemas kini data master pelanggan di SAP; pantau kualiti dan nilai risiko kredit.  
• BSC global merentasi Amerika, Eropah &amp; Asia menyokong proses kewangan standard.  
• Pendedahan SAP dan projek rentas wilayah, peluang berkembang kerjaya!

Job DescriptionSpecialist, Order to Cash Customer Master Data and Credit RiskOur company’s Business Services Centers (BSCs), located across the Americas, Europe, and Asia, are responsible for the timely and efficient delivery of standardized global financial processes. The BSCs support the execution and delivery of a broad range of financial services and processes across business divisions and markets.The Specialist, Order to Cash Customer Master Data and Credit Risk, is primarily responsible...

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