Job Description

General Duties

The primary responsibility of the Sales Assistant will be to support the Outdoor Sales Manager by generating leads, making calls, and arranging appointments with potential customers, as well as assisting with invoicing and maintaining sales and market data.

Job Description

Specific duties required may include but not limited to:

• Making outbound calls to potential customers including pet shops, veterinary clinics, and groomers to introduce Omega Pets and arrange appointments for the Outdoor Sales Manager.
• Following up with leads and maintaining communication to confirm meetings and interest.
• Preparing and issuing invoices for confirmed orders accurately and in a timely manner.
• Assisting in tracking confirmed orders and coordinating with internal teams for order processing.
• Conducting simple market research to identify and compile a list of pet shops, vets, and groomers across the country, including their locations and basic contact details.
• Compiling, updating, and managing all leads, customer data, and market information in the company’s designated software system.
• Ensuring data accuracy, proper documentation, and neat organization of records for easy reference and reporting.
• Providing basic administrative support to the sales team when required.
• Any other duties assigned.
   

Job Requirements

Job Requirement

• Minimum SPM, Diploma, or equivalent qualification; candidates with relevant sales/admin experience are encouraged to apply.
• Fresh graduates are welcome; prior experience in telemarketing, sales support, or administrative roles is an added advantage.
• Good communication skills in English and Bahasa Malaysia.
• Comfortable making outbound calls and speaking with potential customers professionally.
• Strong organizational skills with attention to detail, especially in data entry and documentation.
• Basic proficiency in Microsoft Office (Excel, Word) and familiarity with CRM or sales systems is an advantage.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Positive attitude, proactive mindset, and willingness to learn.
• Good teamwork skills and ability to support multiple team members when needed.
• Basic understanding of sales processes or customer service principles is preferred.
• Strong sense of responsibility in handling customer data and maintaining accurate records.

Skills