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Retail Assistant

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This job is perfect for pet lovers who enjoy interacting with customers! You’ll assist shoppers with pet products, handle sales, and keep the store tidy. You might like this job because you get to spread joy while working beside furry friends!

RM 2000 - RM 3500

Kuala Lumpur

Job Description

🐾 Are you a customer-facing whiz who loves pets as much as getting paid for it? Join us and help share paw-sitive vibes with the world!

Key Responsibilities:

Customer Service

  • Greet and assist customers in selecting suitable pet products and services.
  • Provide accurate information on product features, pricing, promotions, and pet care advice.
  • Handle customer inquiries and complaints professionally, escalating to the Branch Manager when necessary.

Sales & Product Promotion

  • Actively promote products, grooming services, and membership programs.
  • Achieve individual and outlet sales targets.
  • Participate in promotional activities, product launches, and campaigns.

Store Operations

  • Ensure shelves are well-stocked, labelled, and organized.
  • Maintain cleanliness and tidiness of the outlet at all times.
  • Assist in receiving, unpacking, and displaying new stock.
  • Conduct daily stock count and report discrepancies to the Branch Manager.

Cashiering & Documentation

  • Operate the Point-of-Sale (POS) system accurately for sales transactions.
  • Handle cash, credit card, and e-wallet payments responsibly.
  • Assist in daily sales closing and preparation of related reports.

Teamwork & Compliance

  • Support colleagues and maintain positive team relationships.
  • Follow company policies, grooming standards, and safety procedures.
  • Uphold Petsmore’s brand image and ensure excellent customer experience.Ā 

Job Requirements

  • Prior retail or customer service experience is an added advantage.
  • Passionate about pets and willing to learn product knowledge.
  • Pleasant personality with good communication and interpersonal skills.
  • Able to work on shifts, weekends, and public holidays.

Please apply online or WhatsApp your resume to 012-5128449


Skills

Sales
Retail Sales
Persuasive Communication
Product Knowledge

Additional Info

Company Activity

Last active - few days ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Petsmore Sdn Bhd-logo-image

Petsmore Sdn Bhd