Job Description

🐾 Are you a customer-facing whiz who loves pets as much as getting paid for it? Join us and help share paw-sitive vibes with the world!

Key Responsibilities:

Customer Service

• Greet and assist customers in selecting suitable pet products and services.
• Provide accurate information on product features, pricing, promotions, and pet care advice.
• Handle customer inquiries and complaints professionally, escalating to the Branch Manager when necessary.

Sales & Product Promotion

• Actively promote products, grooming services, and membership programs.
• Achieve individual and outlet sales targets.
• Participate in promotional activities, product launches, and campaigns.

Store Operations

• Ensure shelves are well-stocked, labelled, and organized.
• Maintain cleanliness and tidiness of the outlet at all times.
• Assist in receiving, unpacking, and displaying new stock.
• Conduct daily stock count and report discrepancies to the Branch Manager.

Cashiering & Documentation

• Operate the Point-of-Sale (POS) system accurately for sales transactions.
• Handle cash, credit card, and e-wallet payments responsibly.
• Assist in daily sales closing and preparation of related reports.

Teamwork & Compliance

• Support colleagues and maintain positive team relationships.
• Follow company policies, grooming standards, and safety procedures.
• Uphold Petsmore’s brand image and ensure excellent customer experience. 

Job Requirements

• Prior retail or customer service experience is an added advantage.
• Passionate about pets and willing to learn product knowledge.
• Pleasant personality with good communication and interpersonal skills.
• Able to work on shifts, weekends, and public holidays.

Please apply online or WhatsApp your resume to 012-5128449

Skills