We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.

Open Communication

We’re all about creating a culture so work feels like family 


Work-Family Culture

Great Salaries

Over here, we provide a clear career advancement path as we believe in upward progression of one's career 

Career Advancement

Personal Accident Insurance

Want to avoid traffic? Employees can always be free to set their own time to come to work. 8 hours is the working hours requirement.

Flexible Working Hours

Ruma Home Sdn. Bhd.

We are a leading furniture retail company driving creativity for inspiration lives. So, we’re looking for talented, driven people to create a better life. Let’s find out how we can grow this amazing company together!&nbsp;
Ruma specialists in designing contemporary and chic home furniture that ideally represents the urban, modern and cosmopolitan flavors so desired by – but have been beyond the reach of – most people. Our designers, who are equally as house-proud as you, strive to create inspiring pieces that amplify the beauty of your home. We also source and handpick the trendiest home furnishing items, then tweak and resize to fit the needs of modern home to ensure perfection and sophistication.
We do not just sell tables, chairs and cabinets. Instead, Ruma is built upon a passion to help you create a home that inspire your dreams, your individuality, you. At Ruma, we believe that a beautiful home is within your grasp, you just need a little inspiration.
And At Ruma, Inspiration lives here.&nbsp;

Passionate Home Decor Lovers

&nbsp;
<ul>
<li>Humility: Team work makes the dream work. We show respect and recognise others’ roles &amp; contributions.</li>
<li>Integrity: We are honest, trustworthy &amp; we have pride in what we do.</li>
<li>Open communication: We are open to feedback &amp; constructive criticism. </li>
</ul>
Work hard, Play harder! Be proactive, Be empowered. We are in ONE Team ONE Family! 

Follow us and get more information about being part of the Ruma family:&nbsp;
Instagram: ruma.atwork
Facebook: ruma.atwork
Website Career: https://ruma-home.com/career/

WE AT RUMA

Meet the Ruma team!

<ul><li>To perform daily planning, arrangement, coordination, pre-alert, monitoring, and execution of transporters collection and delivery of shipments for customers.</li><li>To utilize the company system for planning, costing allocation.</li><li>To achieve daily and monthly KPI i.e. Delivery On-Time, Out for Delivery On-Time.</li><li>To drive improvement from time to time in processes, gaps analysis, costing, and any other areas deemed critical for high service level.</li><li>Serve as primary contact for customer inquiries and concerns.</li><li>Analyze customer orders, set delivery priorities, and make schedule adjustments to meet the timely delivery goal.</li><li>Dealing with delivery complaints, external warehouse and customer return, cancelation delivery, follow up with an outstanding delivery schedule, and other queries accordingly.</li></ul>

This job is a Transport Planner &amp; Customer Service Associate. You might like this job because you will be responsible for coordinating and executing shipment deliveries while providing excellent customer service. You&#x27;ll also have the opportunity to identify areas for process improvement.

We are looking for candidates who are open, willing to learn and dedicated to be a part of Ruma's family.

Customer Service

Logistics

Transportation Planning



-To perform daily planning, arrangement, coordination, pre-alert, monitoring, and execution of transporters collection and delivery of shipments for customers.

-To utilize the company system for planning, costing allocation.

-To achieve daily and monthly KPI i.e. Delivery On-Time, Out for Delivery On-Time.

-To drive improvement from time to time in processes, gaps analysis, costing, and any other areas deemed critical for high service level.

-Serve as primary contact for custo...

Transport Planner & Customer Service Associate

Ruma Home Sdn. Bhd.

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Company Profile

Ruma Home Sdn. Bhd.