Online and self-paced learning, formal training, fellowships, and internal job opportunities, all designed to help you to grow.

 Career development

Our hybrid work model empowers our over 105,000 people around the world to thrive in the future of work while maintaining a healthy work-life balance.

Flex work

Healthcare coverage and retirement plans, with various global and local options to help you juggle the demands of your career and life.

World-class benefits

<h3>At SAP, we help the world run better and improve people's lives</h3>
A market leader in enterprise software, SAP turns businesses into intelligent, sustainable enterprises. Our applications and services enable business and public customers across 25 industries to operate profitably and adapt continuously.
Our cloud ERP solutions, powered by technologies like the Internet of Things, Big Data, and more, make a real impact on the world. SAP helps companies revolutionize everything from cancer treatments to flood prevention. We invest in research that can save lives, and we’re passionate about sustainability and social responsibility. At SAP, we bring out the best in every business.
Source: <a href="https://jobs.sap.com/content/Life-at-Sap/?locale=en_US" target="_self">jobs.sap.com</a>

Who We Are

At SAP, over 100,000 employees of 160 nationalities in 78 countries, are encouraged to bring their diverse backgrounds and perspectives to the table. They have helped shape a culture defined by these traits.
Collaboration beyond boundaries
If there's one thing SAP employees agree on, we help and support each other – customer work, passion projects and more. With a global, diverse network at our fingertips, there's always someone willing to offer a new perspective, advice and a helping hand.
Limitless growth
We embrace a growth mindset and leverage various learning and development opportunities to grow professionally and personally. At SAP, meeting people who have had multiple careers across different functions and teams is common.
Innovation for impact
At SAP, we strive to innovate to create positive and sustainable outcomes for our customers, partners and colleagues. Every idea has the potential to impact hundreds, even millions, of lives – our global footprint practically guarantees it.
Source: <a href="https://jobs.sap.com/content/Life-at-Sap/?locale=en_US" target="_self">jobs.sap.com</a>

Our Values

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose&nbsp;from. &nbsp; Summary: We are looking for an SAP Technical Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. &nbsp; Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey. &nbsp; The Role: As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must: &nbsp; <ul> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Analyze and implement SAP support methodology.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Be able to Own, Lead and Coordinate operational tasks, escalations, process improvements.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Support the operation of technical system landscapes.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Deliver high quality and ensure stable operations.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Identify top issues, define action plan and drive the resolution process.</li> </ul> &nbsp; What you bring: &nbsp; <ul> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Minimum 5+ years of SAP Technical Administration with SAP Basis skills and should have knowledge &amp; experience on Administration and Operations of SAP solutions.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Background in SAP Solutions, SAP technology and products and cloud technology</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Technical background and understanding of current cloud technologies/Hyperscalers</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Experience in SAP HANA.</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Experience in Technical Architecture/Implementation/Change Management</li> <li style="font-size:11.0pt;font-family:Arial, sans-serif">Knowledge of SAP Cloud solutions/portfolio would be an advantage</li> </ul> &nbsp; Meet your team: SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have Technical and customer facing roles within the unit along with technical delivery. &nbsp; #SAPECSCareer &nbsp; &nbsp; &nbsp;&nbsp;​Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.&nbsp;At SAP,&nbsp;you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the <a href="https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc" target="_blank">SAP Referral Policy</a>. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. &nbsp;Requisition ID: 427876<img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> &nbsp;| Work Area: Information Technology<img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> &nbsp;| Expected Travel: 0 - 10%<img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> &nbsp;| Career Status: Professional<img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> &nbsp;| Employment Type: Regular Full Time<img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> &nbsp; | Additional Locations: <img style="width:15.0px;height:15.0px"><img style="width:1.0px;height:1.0px"> #LI-Hybrid. Job Segment: SAP, ERP, Cloud, Information Technology, Service Manager, Technology, Customer Service

This job is a Technical Service Manager at SAP, where you&#x27;ll guide clients through SAP cloud transformations. You might like this job because you’ll collaborate with a passionate team, help businesses thrive, and enjoy flexible working options.

We help the world run better  At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for yo...

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