Sosco, EPF, EIS and medical insurance coverage, preventative medical screening

Medical Coverage

Free stay at any of our Hotels globally (one of a kind in the industry)

Vacation

Meal allowance
Shift allowance
Transport allowance
Language allowance
Incentives


Allowance

Shangri-La Shared Services Sdn Bhd

<div>How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers of Malaysia? Want to be associated with a 50year old large globally diversified organization that operates with a set standard of values, ethics and work culture!&nbsp; </div><div>Very importantly, are you keen to be part of a dynamic Proprietary Contact Centre servicing its own Guests / Clients? If you are looking for a career and not just a job, at Shangri-La, we make that HAPPEN!&nbsp; </div>

"Happiness Business"

<div>Shangri-La's Customer Engagement &amp; Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-La Hotels world-wide.&nbsp; Powered by people from various backgrounds, the Shangri-La CEPT-KL family is united by the passion to delight, to learn and the share knowledge.&nbsp; We are looking for someone extraordinary. Someone with a meticulous and innovative mind, skillful, with a thirst for knowledge. Is it you, we're looking for?&nbsp; At the heart of our leadership culture, you are the wheel of your success. Warm and caring, we encourage innovation and anticipate ownership. In a dynamic environment, we constantly strive for excellence.&nbsp; With the freedom, to explore your potential, we are dedicated in supporting your growth through tailor-made development plans. Promoting a healthy work-life balance, our big, open workspace is always buzzing with activity as you have the option to participate in various club events.&nbsp;&nbsp; We are a diverse family, moving with the same core values in mind: respect, humility, courtesy, helpfulness and sincerity.&nbsp; All this combine to make Shangri-La a fin and unique culture to work in.</div>

Culture of Thoughtful Service

Job Highlights
<ul>
<li>Complimentary stays and staff rates at hotels owned by Shangri-La Group</li>
<li>Basic + allowances + incentives + bonus</li>
<li>On-the-job training (fresh graduates are welcome to apply)</li>
</ul>

Do you want to be part of a business that creates the colourful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally!

How will you feel to be part of a brand known for setting hospitality standards and a career with one of the largest employers in Malaysia? Do you want to be associated with a globally diversified organization that operates with a set standard of values, ethics, and work culture?
Very importantly, are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at Shangri-La, we make that happen!

What will you learn and be a part of?
<ul>
<li>Receive industry-best training that will equip you with soft and technical skills for the role</li>
<li>Gain confidence in meeting and exceeding expectations of our global customers</li>
<li>Get comfortable in handling emails, calls and potentially chats</li>
<li>Be part of our multilingual sales-oriented service team, supporting our customers on their reservations and loyalty program queries</li>
<li>The opportunity to work and grow in a diverse culture</li>
</ul>

This job is a Customer Service Executive role at Shangri-La Group. You might like this job because it offers complimentary stays at luxury hotels, on-the-job training, and the chance to work in a globally diversified organization. Ideal for those seeking a career, not just a job.

Customer Service

 Job Highlights



-Complimentary stays and staff rates at hotels owned by Shangri-La Group


-Basic + allowances + incentives + bonus


-On-the-job training (fresh graduates are welcome to apply)


Do you want to be part of a business that creates the colourful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally!

How will you feel to be part of a brand known for setting hospitality standards and a career with one of the largest employers in Malay...

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