Job Description

We are seeking an experienced Restaurant Supervisor to join our team at Si Ha Mala Enterprise' in Bukit Mertajam, Penang. As a full-time Restaurant Supervisor, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and maintaining high standards of food quality and presentation.

• Non-Halal Restaurant.
• Preferably Mandarin Speaker.

What we offer

At Si Ha Mala Enterprise', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and professional development
• Flexible work arrangements to maintain a healthy work-life balance
• Discounts on food and beverages at our restaurant

Apply now to join our team as a Restaurant Supervisor at Si Ha Mala Enterprise'!

Job Requirements

What you'll be doing

• Supervising and directing the work of restaurant staff, including servers, hosts, and kitchen personnel
• Ensuring all customers receive prompt, courteous, and efficient service
• Monitoring food quality, presentation, and portion control to maintain consistent standards
• Handling customer inquiries, complaints, and feedback in a professional and responsive manner
• Coordinating staff schedules and assignments to ensure adequate coverage during peak hours
• Assisting with inventory management and cost control measures
• Implementing and enforcing company policies and procedures
• Providing training and development opportunities for restaurant staff

What we're looking for

• Minimum 1 years of experience in a restaurant supervisory role
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team
• Excellent communication and customer service skills
• Proficient in inventory management and cost control
• Thorough knowledge of food safety and sanitation regulations
• Flexibility to work evenings, weekends, and holidays as needed

Skills