Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-di7p1k"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div><div><div>Job Description</div></div><div><div><div><div>What to expect:<ul><li>Engaging with clients via email and phone to resolve inquiries and build rapport</li><li>Assist the Order to Cash team in improving documentation and procedures</li><li>Collaborate with various departments to achieve team goals</li><li>Manage tasks within given time frames and delivering high-quality work&nbsp;</li></ul>What will make you successful?<ul><li>University student or graduate currently undergoing/completed&nbsp;a Bachelor's Degree or equivalent experience in Business Administration or related fields.</li><li>Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds</li><li>Demonstrating the ability to fully engage with clients, ensuring their concerns are understood and addressed accordingly</li><li>Self-motivated and proactive in seeking process improvements which effectively managing tasks in a fast-paced environment</li><li>Excellent collaborator with the ability to work effectively across different departments</li><li>Strong time management skills and a commitment to delivering high-quality work</li><li>Familiarity with relevant software and tools, such as Microsoft Office, to efficiently manage tasks and data</li></ul>Why join our team?By joining our team, you will have the chance to be part of a world-class organization that plays a vital role in shaping market practice and defining standards in the financial industry. You will be exposed to the end-to-end process for Order-to-Cash, working closely with our Finance Operations teams to ensure flawless customer experience.You may like to know the team better by knowing the people in the team. Review LinkedIn profile of the people on the list below: &nbsp;<a href="https://www.linkedin.com/in/boon-ting-tang-9a21b8290/" target="_blank" rel="noopener noreferrer">Boon</a> – Talent Acquisition<a href="https://www.linkedin.com/in/thilaka-bhaskaran/" target="_blank" rel="noopener noreferrer">Thilaka Bhaskaran</a> - Hiring Manager</div></div></div></div><div>What we offer<a href="http://www.swift.com/swift-resource/233771/download" target="_blank" rel="noopener noreferrer">We put you in control of career</a><a href="https://www.swift.com/swift-resource/233771/download" target="_blank" rel="noopener noreferrer">We give you a competitive package</a><a href="https://www.swift.com/swift-resource/233771/download" target="_blank" rel="noopener noreferrer">We help you perform at your best</a><a href="https://www.swift.com/swift-resource/233771/download" target="_blank" rel="noopener noreferrer">We help you make a difference</a><a href="https://www.swift.com/swift-resource/233771/download" target="_blank" rel="noopener noreferrer">We give you the freedom to be yourself</a>We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div></div>

This job is a B2B Customer Support Internship where you&#x27;ll help clients via email and phone. You might like this job because it lets you collaborate with different teams and improve processes while being part of a leading financial messaging company.

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

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