Enjoy a variety of free snacks and beverages throughout the day to keep you energized and focused

Free snacks and refreshments

Comprehensive plans to cover your health needs.

Medical Benefit

Annual team-building activities, company sports day, and company trip to foster a strong community.

Social Events

Annual recognition programs to celebrate your achievements and contributions.

Awards and acknowledgements

Access to a variety of professional development programs, workshops, and courses to enhance your skills.

Training and developments

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

Career progression

SYNERGY ALLIANCE SOLUTIONS SDN. BHD. 

Synergy Alliance Solutions Sdn. Bhd. was originally established in year 2018 as Synergy Alliance Marketing &amp; Events Sdn. Bhd. Before the pandemic, our company's primary focus was on digital marketing and events. However, we faced numerous challenges in carrying out marketing activities during this period.
In year 2022, the founder of our company, Dr. Alex Fong, decided to shift our focus to developing BigPos, a point-of-sale solution that revolutionizes retail operations. This strategic move led to our rebranding as Synergy Alliance Solutions Sdn. Bhd.
&nbsp;Our headquarters is located in Ipoh, Perak, Malaysia, and we have expanded our presence with branches in Kuala Lumpur, Penang, Johor, Pahang, Sabah, and Sarawak. Internationally, we have extended our reach to Singapore, Thailand, and Australia.&nbsp;

Story of Synergy Alliance 

<h2>Vision</h2>
Simplifying technology solutions to unify your business

<h2>Mission</h2>
<ol>
<li>To innovate, develop robust solutions that meet customer needs.</li>
<li>To cultivate a nurturing and inclusive environment that fosters proactive and capable individuals.</li>
<li>To create accesible and streamlined processes.</li>
</ol>

Our Vision and Mission

&nbsp;Job Summary:
As a Business Analyst, you will play a critical role in understanding the needs of our clients and translating those requirements into technical specifications for our POS system. Your work will be essential in ensuring the effective implementation of POS solutions that meet our clients' objectives.
Responsibilities
<ul>
<li>Requirement Gathering: Collaborate with stakeholders, including business users, project managers, and IT teams, to gather and document business requirements for our solutions.</li>
<li>Data Analysis: Perform data analysis to understand business processes and identify areas for improvement within our solutions.</li>
<li>Technical Documentation: Create detailed documentation, including requirements specifications, process flows, and technical design documents.</li>
<li>System Testing: Responsible for the creation and execution of test plans and test cases to ensure that our systems meet business requirements and function correctly.</li>
<li>Support Implementation: Responsible during the implementation of our solutions, including user training and troubleshooting technical issues.</li>
<li>Collaboration: Work with developers, QA teams, and other business analysts to ensure that technical solutions align with business needs.</li>
<li>Continuous Improvement: Participate in continuous improvement initiatives to enhance our solutions functionalities and performance.</li>
<li>User Support: Responsible end-users with queries and issues related to our solutions.</li>
<li>Able to perform other ad hoc tasks as assigned</li>
</ul>

This job is a Business Analyst, where you&#x27;ll dive into client needs and translate them into tech specs for our POS system. You might like this job because it combines problem-solving with collaboration, ensuring solutions truly serve businesses well!

Software Business Analysis

Communication

Analytical Skills

Business Analysis

Technical Documentation

 Job Summary:
As a Business Analyst, you will play a critical role in understanding the needs of our clients and translating those requirements into technical specifications for our POS system. Your work will be essential in ensuring the effective implementation of POS solutions that meet our clients' objectives.
Responsibilities



-Requirement Gathering: Collaborate with stakeholders, including business users, project managers, and IT teams, to gather and document business requirements fo...

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SYNERGY ALLIANCE SOLUTIONS SDN. BHD.