AI-generated summary
- Lead payroll & HR delivery: hit revenue/KPIs, resolve escalations, coach team.
- Operate to global compliance standards; partner with clients and stakeholders.
- Own client onboarding & go-lives - drive smooth launches and client impact!
Undisclosed
Kuala Lumpur, Malaysia, Malaysia, Kuala Lumpur
Full-Time
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Job Description
- Ensure team’s revenue & KPI targets are met.
- Aware of productivity (Productivity Report) within the team & continually pushes for improvement & client satisfaction.
- Handles escalations from clients & team members.
- Ensure team is fully compliant with Company’s global compliance standards & payroll processes/ procedures.
- Manage onboarding of new clients & go live of new services to existing clients to ensure efficient, on time & smooth execution.
- Coach team members to improve, achieve KPI targets & maintain performance.
- Maintain good relationship with clients, internal & external stakeholders.
- Responsible for accurate& on time billing.
Job Requirements
Company Benefits
Career Development Opportunities
Access to internal career opportunities and continuous development through global learning programs.
Inclusive Work Environment
Flexible work arrangements, including options to work from various offices or remotely, promoting work-life balance.
Competitive Compensation
Attractive salary packages and performance-based incentives.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
Tmf Regional Delivery Centre Sdn. Bhd.
TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. With over 11,000 colleagues in more than 125 offices across 87 jurisdictions, they offer a comprehensive range of services including accounting and tax, payroll and HR, and global entity management. Their clients include the majority of the Fortune Global 500 and FTSE 100 companies.
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