Triple E Resources

<div>We are a local outsourced HR consultancy firm located in Shah Alam.&nbsp;<br>Our clients consist of Corporate and SME Owners.&nbsp;<br>We are actively involved in HR Consultancy, Recruitment, Training, Performance Management and Expatriates Visa Renewal&nbsp;</div>

HR Consulting & Recruitment 

<div>We practice transparency, teamwork and get on our goals together eventhough we don't meet every single day, most of the time we are travelling around Klang Valley attending to our clients helping them to solve their issues.&nbsp;</div>

Transparency & Teamwork 

<p>&nbsp;</p>
<h3>1. Store Operations &amp; Sales Achievement</h3>
<ul>
<li>Lead and motivate the Sales Associate team to achieve daily, weekly, and monthly sales targets.</li>
<li>Create a weekly staff schedule to ensure optimal coverage at the island booth.</li>
<li>Ensure the store environment is always clean, presentable, and aligned with HMNS brand experience.</li>
</ul>
<h3>2. Data, Reporting &amp; Finance Administration</h3>
<ul>
<li>Oversee daily stock opname process, ensuring accuracy and timely reporting.</li>
<li>Manage petty cash usage and ensure proper documentation for finance.</li>
<li>Compile and submit daily sales reports to the Area Coordinator and Finance team.</li>
</ul>
<h3>3. Customer Experience Excellence</h3>
<ul>
<li>Serve customers according to HMNS service values: Romantic, Warm, Personal, and Be Remembered.</li>
<li>Handle customer inquiries, product explanations, and complaint resolutions professionally.</li>
</ul>
<h3>4. Store Performance Analysis</h3>
<ul>
<li>Analyze customer traffic, product performance (slow &amp; fast moving), and buying patterns.</li>
<li>Monitor and improve product display and booth visual merchandising.</li>
<li>Provide weekly insights to the Area Coordinator regarding store performance and improvement points.<br><br></li>
</ul>
<h3>5. Coordination with TRX Mall Management</h3>
<ul>
<li>Communicate with the TRX mall team regarding operational terms &amp; conditions, maintenance, or any arising issues.</li>
<li>Act as the liaison to ensure HMNS store follows mall compliance and regulation.<br><br></li>
</ul>
<h3>6. SOP Implementation &amp; Compliance</h3>
<ul>
<li>Implement and ensure all HMNS Offline Store SOPs are executed properly.</li>
<li>Conduct routine checks with team members to ensure compliance.</li>
<li>Provide coaching or corrective actions when SOP deviations occur.</li>
</ul>

This job is about being a Store Supervisor, leading a team to boost sales and keep things running smoothly. You might like this job because you’ll get to motivate others, improve customer experiences, and analyze store performance for success!

Team Leadership

Retail Operations

Customer Service

Data Reporting

Analytical Skills

 
1. Store Operations and Sales Achievement



-Lead and motivate the Sales Associate team to achieve daily, weekly, and monthly sales targets.


-Create a weekly staff schedule to ensure optimal coverage at the island booth.


-Ensure the store environment is always clean, presentable, and aligned with HMNS brand experience.

2. Data, Reporting and Finance Administration



-Oversee daily stock opname process, ensuring accuracy and timely reporting.


-Manage petty cash usage and e...

Store Supervisor

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