Access a variety of flexible work arrangements to manage your work and life with greater ease.

Flexi-work arrangements

Enjoy banking privileges designed to support your life goals.

Banking

Our insurance plans can help you to ride out challenging times and unforeseen circumstances.

Insurance

We offer a wide variety of leave schemes to help you make time for people and events that matter to you.

Leave entitlement

Access a range of resources to stay fit and healthy as you build your life and career.

Health & wellness

United Overseas Bank (UOB)

<p><strong>We’re here to do Right By You. </strong></p>
<p>UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&amp;P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.</p>
<p>In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.</p>
<p>We draw on our time-tested values in building a sustainable future of ASEAN. Our responsibility stems from our commitment to doing what is right by our customers, colleagues and communities.&nbsp;</p>
<p><em>Source: </em><a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self"><em>uobgroup.com</em></a></p>

Who We Are

<p><strong>Honourable</strong></p>
<p>We act prudently to fuel your success, maintaining the highest professional and moral standards. We do what is right for you through discipline, clarity, and courage.&nbsp;</p>
<p><strong>Enterprising</strong></p>
<p>We were built with an enterprising spirit, demonstrated through thought leadership, keen insight and a forward-looking mindset.&nbsp;</p>
<p><strong>United</strong></p>
<p>We work as a team to achieve individual and corporate goals with cooperation, mutual respect and loyalty.&nbsp;</p>
<p><strong>Committed</strong></p>
<p>We are committed to build a better tomorrow. We ensure that UOB is a trusted source of stability, security and strength.&nbsp;</p>
<p><em>Source: </em><a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self"><em>uobgroup.com</em></a></p>

Our Values

<p><span xml:lang="en-GB" lang="en-GB" itemprop="description" data-careersite-propertyid="description" class="rtltextaligneligible"> <span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>About UOB</b></h2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Arial', sans-serif">United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.</span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>About the Department</b></h2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></h2> </div><div><ul> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Manages staff performance and development, providing coaching / mentoring / guidance and training. </span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Maintains a high standard of operational control / audit compliance.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Provides efficient service in meeting customers’ banking needs. </span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Works together as a team in achieving sales targets / initiatives.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Responsible for ensuring timely submission of regulatory reporting i.e. Cash BOP reporting, KRCSA and KORI.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Complies with the Bank’s policies, guidelines and regulations at all time.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Maintains good relationship with internal / external stakeholders.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></h2> </div><div><ul> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">A recognised Degree in any field.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Minimum 2 years of working experience in branch operations.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Fresh gaduate are encourage to apply.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Strong customer service mind-set and enjoy the challenge of meeting and exceeding customers’ expectations.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good team player.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Good interpersonal skill.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Good customer service.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Good communication skill.</span></li> <li><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Good problem solving skill.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Be a part of UOB Family</b></h2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.5pt"><span><span style="font-family:'Segoe UI', sans-serif"><span style="color:#242424">UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.</span></span></span></span></span></span></p> <p><br> <span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.5pt"><span style="font-family:'Segoe UI', sans-serif"><span style="color:#242424"><span>Apply now and make a difference.</span></span></span></span></span></span></p> </div></div></div> </span> </span></p>

This job is for a Branch Service Manager at UOB, ensuring smooth operations and excellent customer service. You might like this job because you’ll lead a team, develop staff, and work in a dynamic banking environment.

 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Commi...

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