Job Description
Key Responsibilities
- Ensure the daily operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
- Improve the overall performance of the outlet by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
- Supervise and maintain effective outlet administration, including inventory and stock control, cleanliness, and adherence to safety protocols.
- Ensure all outlet activities comply with the company’s policies, procedures, and environmental standards.
- Manage token usage tracking, conduct regular branch-level checks, and support reporting tasks such as CDM (Cash Deposit Machine) reports, sales collections, and daily cleaning schedules.
- Act as the first point of contact in handling any issues that may affect smooth outlet operations, and ensure prompt and satisfactory resolution.
Job Requirements
- Good communication skills in English & Bahasa Malaysia
- Candidate must possess at least a Certificate / Diploma or above
- Candidates should have at least 2 years of experience working in the retail business
- Integrity
- Customer-friendly
- Attention to detail in producing task reports
- Candidates should have experience in managing multiple outlets
Skills
Retail Operations
Personal Integrity
Multitasking
Problem Solving
Retail Experience
Company Benefits
Opportunity for Career Growth
Unlock your potential with skill-building programs, mentorship, and development opportunities in a fast-growing, innovative environment.
Yearly Increment
Enjoy annual salary increases based on your performance and company success.
Performance Bonus
Be rewarded for your hard work with performance-based bonuses that recognize your contributions.
Birthday Leave
Celebrate your birthday with a paid day off, just for you!
Free Laundry Services
Take advantage of free laundry services, saving time and money.
Employee Reward Points System
Earn points for great performance and redeem them for exciting gifts.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Non-Executive
Job Specialisation
Company Profile
DobiQueen
dobiQueen is a technology-driven laundry service company that offers a seamless laundry experience through blending of people, processes, and technology. At dobiQueen, we are passionate about delivering excellence. Our core values shape a supportive and collaborative environment where innovation thrives. We believe in empowering employees to grow both personally and professionally, offering opportunities to develop...