Job Description

Pre-Livestream Preparation:

• Coordinate with internal teams, hosts, and creators to align on livestream schedules and product highlights.
• Assist in script preparation, product listing confirmation, and setup logistics.
• Support technical setup, including OBS monitoring and TikTok Shop integration checks.

On-Ground Execution:

• Monitor livestream quality in real-time (product display, audio/video, engagement).
• Provide instant support during streams to troubleshoot any technical or production issues.
• Engage with users through comments and encourage interactivity.
   

Post-Livestream Analysis:

• Collect and analyze data from livestream KPIs (viewership, conversion, engagement, etc.).
• Prepare daily/weekly reports to evaluate performance and suggest improvements.
• Document SOPs, insights, and best practices for scaling.
   

Host & Influencer Collaboration:

• Assist in shortlisting and communicating with KOLs/Nano creators for livestreams.
• Coordinate incentives, deliverables, and feedback.
   

Campaign & Product Research:

• Keep up with TikTok trends, viral livestream formats, and successful sales techniques.
• Benchmark competitor livestream strategies and present findings to the team.

Job Requirements

•  Education: Currently pursuing or recently completed a diploma/degree in Marketing, Mass Comm, Media, Business, or related fields.
   
• Interest in TikTok: Active user of TikTok with a good understanding of platform features, trends, and livestream dynamics.
   
• Communication Skills: Excellent verbal and written communication in English and Bahasa Malaysia (Mandarin is a plus).
   
• Organized & Detail-Oriented: Strong multitasking and coordination ability under tight deadlines.
   
• Tech-Savvy: Comfortable with using OBS, Google Sheets, and e-commerce tools (experience with TikTok Shop is a bonus).
   
• Flexible Schedule: Willing to work evenings or weekends when livestreams are scheduled.
   
• Team Player: Willing to learn, take initiative, and collaborate in a fast-paced agency environment.

Skills