Job Description

PURPOSE / OBJECTIVE (OF THIS POSITION):

The Admin, Strategic Partnership (Admin & Operations Support – MY/SG/APAC) provides end-to-end administrative, operational, and backend support to ensure the Strategic Partnership team runs smoothly across all regions.

This role is highly important to the department — requiring strong ownership, high attention to detail, responsibility, and a proactive approach in managing documentation, backend setup, voucher/promo code creation, sponsorship coordination, reporting, and overall team operations.

JOB RESPONSIBILITIES:

Partnership Support & Lead Management

• Take ownership of partnership leads, follow-ups, and coordination across APAC markets.
• Assist in identifying partners (banks, telcos, e-wallets, loyalty platforms, digital partners, corporates, etc.).
• Conduct market and competitor research to generate actionable insights.

Campaign Execution & Coordination

• Support end-to-end execution of partnership campaigns across APAC.
• Work closely with local marketing teams and key stakeholders for smooth planning and execution.
• Monitor campaign performance and proactively suggest optimisations.

On-Ground Activations & Events

• Assist in planning and running partnership events, activations, and corporate engagements.
• Coordinate logistics, setup, and materials required for regional activations.
• Provide on-site support to ensure smooth and seamless event experience.

Backend Setup & Promo Code Creation

• Assist in preparing backend requirements for regional campaigns.
• Support promotion code creation, tagging, and basic configuration.
• Work with Tech/Marketing teams to ensure accuracy and campaign readiness.

Reporting & Documentation

• Prepare weekly updates, performance summaries, and campaign post-mortems.
• Maintain APAC partnership trackers, agreements, and documentation folders.

Cross-Functional Coordination

• Coordinate with HQ (Marketing, Tech, Ops, Finance) on APAC-related campaign requirements.
• Support localisation checks for content, creatives, offers, and user journeys.

Job Requirements

JOB COMPETENCIES / REQUIREMENTS:

• 1–3 years experience in admin, operations support, coordination, or marketing support
• Strong ownership mindset, accountability, and reliability
• Excellent organisation, documentation, and communication skills
• Comfortable with backend systems, spreadsheets, and promo code setup
• Highly detail-oriented and able to manage multiple tasks simultaneously
• Proactive problem-solving and ability to anticipate team needs
• Willing to support on-ground events and travel when required

A Necessity, not a Luxury

Skills