Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Position Responsibilities</strong></p>
<ul>
<li>Report directly to the District Manager of all issues (company operational targets, and ensure the consistency of operation, product delivery, customer service, and approach) and take prompt and necessary actions</li>
<li>Manage daily operations such as providing support and guidance to all OSs within the locations assigned</li>
<li>Coach outlet supervisor to manage shifts which include daily decisions to make, schedule, plan while upholding standards, product quality, and cleanliness</li>
<li>Conduct the follow-up and ensure team member attendance is recorded</li>
<li>Ensure sufficient manpower and headcount at their respective outlets for a smooth flow of daily operation</li>
<li>Arrange training completely on time and follow up on the staff progress at the location.</li>
<li>Participate in meetings and able to supervise the outlet schedules and operations</li>
<li>Oversee outlets’ compliance with operational standards and company policies</li>
<li>Investigate, report, coach, and take necessary actions towards misconduct issues that come across under their supervision</li>
<li>Manage the deadline to prepare documents, reports, and update records</li>
<li>Supervise the highest levels of customer service. Support employees to enable them to be accountable for delivering good customer service</li>
<li>Execute sales performance data of respective outlets and maximize sales opportunities to ensure sales targets are met</li>
<li>Perform any other special projects/ tasks as assigned by superior/ management</li>
</ul>

This job is for an Outlet Manager in Kuala Lumpur. You might like this job because you&#x27;ll lead a team, ensure top-notch customer service, and manage operations—all while making strategic decisions to boost sales and maintain standards.

Coffee Making

Espresso Beverages

Position Responsibilities



-Report directly to the District Manager of all issues (company operational targets, and ensure the consistency of operation, product delivery, customer service, and approach) and take prompt and necessary actions


-Manage daily operations such as providing support and guidance to all OSs within the locations assigned


-Coach outlet supervisor to manage shifts which include daily decisions to make, schedule, plan while upholding standards, product quality,...

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