Job Description

Position Responsibilities:

Primary Job Responsibilities:

• Lead and support new product development projects from ideation to launch, including concept creation, formulation, testing, costing, and commercialisation.
• Manage multiple product development timelines concurrently, ensuring projectsare delivered on time, within scope, and within budget.
• Ensure local product development initiatives align with regional standards,frameworks, and brand direction.
• Collaborate closely with regional product teams to share insights, align strategies, and contribute to regional product portfolio success.
• Develop, enhance, and localise beverage and/or food products based on market trends, sales data, operational effectiveness, and customer demographics.
• Conduct market, consumer, and competitor analysis to identify white spaces and opportunities for innovation.
• Establish and validate product costing, margin targets, and feasibility for new and revised formulations.
• Lead and facilitate product tasting, sensory evaluation, benchmarking, and iterative improvement sessions.
• Work closely with Operations to ensure products are scalable, operationally viable, and SOP ready before launch.
• Prepare feasibility studies, business cases, and post launch reviews to ensure products remain competitive and profitable

Secondary Job Responsibilities:

• Work cross-functionally with Operations, QA/QC, Marketing, Supply Chain, and Procurement throughout the product development lifecycle.
• Coordinate and support successful execution of product launches, including training materials, SOPs, and launch readiness.
• Identify, evaluate, and manage suppliers, vendors, and external partners to support R&D initiatives.
• Communicate regularly with suppliers to ensure ingredient quality, availability, and cost optimisation.
• Conduct product stability testing, shelf-f-life evaluation, and relevant quality assessments as required.
• Ensure all products comply with food safety standards, regulatory requirements, and internal QA/QC guidelines.
• Investigate product-related complaints or feedback and propose corrective and preventive actions.
• Maintain accurate and complete documentation of formulations, trials, test results, and approvals.
• Support continuous improvement of product SOPs, formulations, and processes.
• Assist in mentoring and guiding junior team members within the product team.

Job Requirements

Qualifications & Experience:

• Degree in Food Science, Food Technology, Culinary Arts, Culinology, or related field
• Minimum 3–5 years of experience in F&B product development or R&D, preferably within a chain or retail environment.
• Experience in beverage development and/or coffee-related industry is an added advantage 
• Strong understanding of product development processes from concept to commercialisation.
• Good sensory evaluation and benchmarking skills.
• Solid knowledge of ingredient functionality, formulation, and costing.
• Project management capability with strong attention to detail.
• Proficient in Microsoft Office, Excel,and relevant documentation tools.
• Good command of written and spoken English (additional languages are an advantage).
• Strong cross-functional collaboration and stakeholder management skills.
• Analytical, structured, and solution-oriented mindset.
• Able to work independently and manage multiple priorities in a fast-paced environment.
• Hands-on, adaptable, and comfortable operating between strategy and execution.
• High level of ownership, accountability, and quality focus.

   a Necessity, not a Luxury  
 

Skills