Din Tai Fung Malaysia

Food and Beverage


Our Story

The Story of Din Tai Fung


Din Tai Fung was originally founded as a cooking oil retail shop in 1958 in Taiwan. As the consumption patterns of cooking oil started to change in the early 1970’s threatening the survival of the business, Din Tai Fung Taiwan was transformed to a restaurant in 1972 serving Xiao Long Bao (Steamed Dumpling).

Din Tai Fung Malaysia was most recently awarded the Innovative Restaurant Award at the prestigious Malaysia Tourism Awards 2014/2015 and Best Chinese Restaurant at the Time Out Food & Drink Awards 2017.  The Hong Kong branch was awarded one star by the prestigious Michelin guide, Din Tai Fung is also ranked as one of the World’s Top Ten Best Restaurants by The New York Times and is the only Asian restaurant on the list. Additionally, it was voted the Second Best Franchise for Travellers by CNN and ranked sixth in the list of “101 Best restaurants in Asia” released by US-based food website, The Daily Meal. Locally, the Pavilion branch has been voted as the top Chinese restaurant in Kuala Lumpur by TripAdvisor and as one of the top rated Chinese Restaurants in the Chinese “Dazhong Dianping”. 

Headquartered in Taiwan, Din Tai Fung now has more than 170 branches in Australia, China, Dubai, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, UK and United States. Din Tai Fung is inviting the world to this exquisite cuisine from Taiwan.

Din Tai Fung's Fundamental Service

The key to perfect service lies in attention to detail :
The most important aspects of restaurant service are friendliness and flexibility. The outstanding service that diners receive at Din Tai Fung restaurants comes from the heart; everyone at Din Tai Fung seek to put the customer’s needs first, providing proactive service in which even the tiniest detail embodies Din Tai Fung’s service philosophy and brand values.

Daily sales targets are not everything:
Since taking over management of Din Tai Fung Dumpling House from his father, the restaurant’s founder Yang Bingyi, Yang Jihua has worked to transform what started out as a single, small restaurant into world-class, international chain of gourmet restaurants. Rather than focusing solely on sales performance, Din Tai Fung’s main aim is to provide customers with the best possible service, strengthen brand visibility, and achieve sustainable growth.

Quality is the lifeblood of the business:
Careful selection of ingredients; attention to detail in food preparation; fine-tuning of the cooking process; serving the food in the best possible way – Din Tai Fung takes the same painstaking care over each step in the process of bringing outstanding gourmet food to our customers, with rigorous quality assurance at every stage. The top-class food that we serve our customers is the embodiment of this service philosophy.

Branding means responsibility:
At Din Tai Fung, we feel that we have a responsibility to our customers to maintain the highest standards in the food that we serve. Everything we do is geared towards winning the consumer’s approval; every single detail is one of the bricks that help to build the foundations for the Din Tai Fung brand. Our commitment means that all of our customers can be sure of a first-class dining experience at Din Tai Fung Dumpling House.


Company Benefits

Staff Discounts

staff discounted rate for hot foods, frozen products & selected merchandises

Medical

medical fee claimable

Uniform

proper uniform according to department

Free Staff Meal

(breakfast/lunch/dinner/supper)

Overtime

extra hour wages claimable

KPI

20% monthly performance incentive


Our Address

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia