company-logo-image

Application Maintenance/Production Support (L3)

ashley-avatar-image

AI-generated summary

beta

This job is for a Junior Application Maintenance Engineer at Accenture. You might like this job because you’ll work with banking systems, troubleshoot complex issues, and ensure smooth customer transactions, all while boosting security and reliability!

Undisclosed

Kuala Lumpur

Job Description

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

#LI-GM


Job Title: Application Maintenance / Production Support (L3)

Domain: Core Banking
Sub-Domain: L3 Support
Experience Level: Junior (L2: 3-5 years)
Location: Kuala Lumpur


Job Summary

We are seeking a Junior Application Maintenance / Production Support Engineer to manage and support core banking systems related to ATM Host and Statements. The role focuses on L3 support, troubleshooting complex production issues, and ensuring high availability and performance of AS400-based applications in a banking environment.


Key Responsibilities:

  • Provide L3 production support for ATM Host and Statements systems
  • Troubleshoot and resolve complex issues in AS400/DB2 environments
  • Perform root cause analysis and implement preventive measures
  • Maintain and enhance existing applications written in COBOL and RPG
  • Support deployment processes using ALDON for AS400 systems
  • Collaborate with DevOps teams to improve automation and deployment workflows
  • Monitor system performance and ensure uptime and reliability
  • Work on ATM-related systems and ensure seamless customer transactions
  • Implement and support encryption mechanisms for secure data handling
  • Prepare documentation and incident reports for management review


    Job Requirements


    Company Benefits

    Optical coverage

    Employees have access to claim for prescription glasses and contact lenses.

    Employee assistance program

    Employees have access to employee assistance on challenges related to work, family, relationships and finances.

    Health screening program

    Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

    Bonuses

    Our bonus programs reward our people for their achievements and their contributions to our business.

    Recognition awards

    Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

    Performance equity

    Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


    Additional Info

    Company Activity

    Last active - few hours ago

    Job Specialisation


    Company Profile

    Accenture Malaysia-logo-image

    Accenture Malaysia

    Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...
    Upload Resume