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Salesforce Analyst 2

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This job is for a Salesforce Analyst 2. Analyze business needs and implement solutions in Salesforce Sales and Service Cloud. You might like this job because it involves configuring Salesforce, conducting discussions, and working on business process automation.

Undisclosed

Kuala Lumpur

Job Description

Responsibilities:

Analyzing business requirements and translating them into Salesforce solutions, focusing on both Sales Cloud and Service Cloud. The role involves configuring Salesforce objects, profiles, roles, reports, and workflows, and ensuring data security and integrity. Key responsibilities include conducting detailed design discussions, supporting the configuration of the application, assisting in the setup of users and roles, and managing business process automation using tools like Workflow Rules, Process Builder, and Flows. The Analyst will work closely with the development team to identify technical solutions, assist with UAT, and contribute to the overall project lifecycle. This role also requires the creation of custom reports and dashboards, training end-users, and troubleshooting issues as needed.


Job Requirements

Qualifications:

The ideal candidate will have strong communication skills, a good understanding of Salesforce best practices, and a proven ability to work in an agile environment, with at least 2 years of experience in Salesforce-related roles.


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few hours ago


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