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This job is for a Bilingual Japanese/Korean Cloud Engineer with Network Specialization. You might like this job because it involves optimizing cloud resources and collaborating with teams to enhance network performance across cloud providers.

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Job Description

About Accenture   
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. 
 

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Job Title: Bi-lingual Japanese/Korean Cloud Engineer (Network Specialization) Subject Matter Expert (SME)

Client & Project Overview:

We are looking for a Subject Matter Expert (SME) to support our dynamic team in Network supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic environment, optimizing cloud computational resources to meet evolving business needs.

Key Responsibilities:

As a Cloud Engineer (Network Specialization), you will:

  • Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).

  • Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.

  • Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.

  • Collaborate with cross-functional teams to optimize network performance, latency, and scalability.

  • Conduct internal classification queries to document problem categories and preventative actions for future analysis.

  • Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.

  • Perform community management tasks and contribute to technical forums as required by the business.

  • Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.

  • Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).


Job Requirements

Required Qualifications:

  • Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.

  • Minimum 8 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.

  • Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.

  • Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.

  • Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.

  • Experience with cloud PaaS solutions and the ability to understand and debug application code.

  • Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.

  • Familiarity with cloud storage products and PaaS offerings across major cloud providers.

  • Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.

  • Mastery - Orange Belt (if applicable).

Technical Skills:

Cloud Platforms: AWS, Azure, GCP (specialization in at least one).

Networking:

  • Advanced knowledge of routing protocols (BGP, OSPF, etc.).

  • Cloud load balancers and traffic routing – Advanced.

  • Service meshes such as Istio – Advanced.

  • Container networking – Advanced.

  • Systems architecture and cloud infrastructure – Advanced.

  • Troubleshooting and monitoring using tcpdump, Wireshark – Advanced.

Containers & Orchestration:

  • Docker – Intermediate.

  • Kubernetes – Advanced.

Preferred Experience:

  • Experience with CI/CD pipeline integration for cloud networking deployments.

  • Strong scripting skills in Python, Bash, or similar languages for network automation.

  • Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.

Additional Responsibilities:

  • Provide architectural recommendations and design scalable network solutions tailored to business needs.

  • Document technical solutions, troubleshooting guides, and best practices for cloud networking.

  • Collaborate with cloud operations and development teams to enhance application network performance.

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. 


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. 


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info


Company Profile

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Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...

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