Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

S&amp;C GN Song Practice | Management Consultant (WFM) Find endless opportunities to solve our clients' toughestchallenges, as you work with exceptional people, the latest tech and leading companies across industries. Explore an Exciting Career at Accenture&nbsp; Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?&nbsp;&nbsp; Then, <a href="https://www.accenture.com/in-en/about/consulting-index?c=acn_glb_brandexpressiongoogle_11645686&amp;n=psgs_1020&amp;gclid=Cj0KCQjw6s2IBhCnARIsAP8RfAgyb1l1Xg64p28NJM9g42T_NHRkeBKxJjBtVulbblSszJV3A1jRDLYaAj3KEALw_wcB" target="_blank" data-cmp-clickable="" data-cmp-data-layer="{&quot;jobdetail-895c9cdc8d-Job Description-item0&quot;:{&quot;analytics-link-name&quot;:&quot;accenture strategy and consulting&quot;,&quot;analytics-link-type&quot;:&quot;engagement&quot;,&quot;xdm:linkURL&quot;:&quot;https://www.accenture.com/in-en/about/consulting-index?c=acn_glb_brandexpressiongoogle_11645686&amp;n=psgs_1020&amp;gclid=Cj0KCQjw6s2IBhCnARIsAP8RfAgyb1l1Xg64p28NJM9g42T_NHRkeBKxJjBtVulbblSszJV3A1jRDLYaAj3KEALw_wcB&quot;,&quot;analytics-engagement&quot;:&quot;true&quot;}}" rel="noopener noreferrer">Accenture Strategy and Consulting</a> is the right place for you to explore limitless possibilities.&nbsp; The <a href="https://www.accenture.com/in-en/services/interactive/advanced-customer-engagement" target="_blank" data-cmp-clickable="" data-cmp-data-layer="{&quot;jobdetail-895c9cdc8d-Job Description-item1&quot;:{&quot;analytics-link-name&quot;:&quot;strategy &amp; consulting global network song&quot;,&quot;analytics-link-type&quot;:&quot;engagement&quot;,&quot;xdm:linkURL&quot;:&quot;https://www.accenture.com/in-en/services/interactive/advanced-customer-engagement&quot;,&quot;analytics-engagement&quot;:&quot;true&quot;}}" rel="noopener noreferrer">Strategy &amp; Consulting Global Network Song</a>&nbsp; practice works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.&nbsp; The team is comprised of individuals who have great understanding of customer services function and span across various industries like CHT, FS, Utilities and Retail. The team leverages these diversified skills to deliver projects that helps drive quantifiable value to our clients.&nbsp;&nbsp; We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our client’s service operations. Individuals must have good communication skills, knowledge in relevant technologies, innovative thinking and commitment to quality.&nbsp;&nbsp; Key responsibilities:&nbsp; You will work closely with clients to design, build, and implement initiatives that enhance business performance, including:&nbsp; <ul><li> Optimizing WFM Operations using various popular platforms in the market&nbsp;&nbsp;</li></ul> <ul><li> Designing target operating models for WFM processes based on client requirements&nbsp;</li></ul> <ul><li> Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect&nbsp;</li></ul> <ul><li> Creating forecasting models based on client input&nbsp;</li></ul> <ul><li> Developing capacity planning models considering local labor laws and business complexities&nbsp;</li></ul> <ul><li> Proposing scheduling models, assessing opportunities, and recommending real-time management processes&nbsp;</li></ul> <ul><li> Training and mentoring client's team on WFM processes and best practices&nbsp;&nbsp;</li></ul> <ul><li> Preparing PowerPoint readouts and analysis to the clients&nbsp;</li></ul>

This job is a chance to help big companies improve their customer service by optimizing their workforce management. You might like this job because you&#x27;ll work with cutting-edge tech and collaborate with talented people to solve real challenges!

Kerja ini adalah sebagai Konsultan Pengurusan dalam pasukan Strategy &amp; Consulting Global Network di Accenture, di mana anda membantu menyelesaikan cabaran besar klien. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk bekerja dengan teknologi terkini dan strategi transformasi yang mempengaruhi pelbagai industri.

SandC GN Song Practice | Management Consultant (WFM)  Find endless opportunities to solve our clients' toughestchallenges, as you work with exceptional people, the latest tech and leading companies across industries. Explore an Exciting Career at Accenture_ Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?__  Then, Accenture Strategy and Consulting is...

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