Job Description

 1. Team Leadership & Supervision
• Supervise, train, and guide QA staff in daily inspection and testing activities.
• Assign tasks, monitor performance, and ensure workload efficiency.
• Conduct performance evaluations and provide coaching for skill improvement.

1. Quality Control Operations
   • Oversee incoming, in-process, and final inspections.
   • Ensure inspection methods comply with procedures and quality standards.
   • Verify accuracy and consistency of inspection results.
   • Approve or reject products based on quality requirements.
   
2. Quality System Implementation
   • Ensure compliance with ISO 9001 / ISO 14001 / ISO 45001 / relevant quality standards.
   • Monitor adherence to SOPs, work instructions, and quality procedures.
   • Support internal and external audits and close audit findings.
   
3. Non-Conformance & CAPA Management
   • Lead investigation of quality issues and non-conformities.
   • Coordinate root cause analysis and implementation of corrective/preventive actions.
   • Track effectiveness of CAPA actions.
   
4. Process Improvement
   • Work closely with Production, Engineering, and Supply Chain to improve process
   stability and reduce defects.
   • Identify trends and initiate improvement projects.
   • Implement quality tools such as SPC, Pareto analysis, 5 Why, Fishbone.
   
5. Reporting & Documentation
   • Prepare and review quality reports, and defect analysis.
   • Maintain accurate QA documentation and records.
   • Report quality performance to QA Manager.
   
6. Supplier & Customer Quality
   • Handle customer quality complaints and lead internal investigations.
   • Support supplier quality audits and performance reviews.
   • Communicate with customers and suppliers on quality issues. 

Job Requirements

 <Requirement>
• Diploma / Degree in Engineering, Quality Management, or related field.
• Min. 3–6 years in QA/QC, with at least 1–2 years in a supervisory role.
• Knowledge of ISO 9001, ISO 14001, ISO 45001 or relevant quality standards.
• Familiarity with quality tools (7 QC tools, SPC, FMEA, Root Cause Analysis).
• Able to understand & read Technical Drawing.
• Knowledge in product / QC and got skill to use the measuring equipment.
• Able to do analysis and simulation.

<Advantageous>
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Proficient in MS Office (Excel, Word, PowerPoint). Experience in audit handling and compliance documentation.
• Knowledge of statistical analysis and quality improvement methodologies.
• Detail-oriented with strong organisational skills.
• Has experience in supervising team members. 

Skills