From our inclusive culture to hybrid schedules that let you put your life first, explore why AWS is the best place to be yourself!

Flexibility

You’ll have the opportunity to build amazing things that make a difference for people around the world across industries.

Impactful work

Everyone at AWS is a builder, whatever their job title may be - a Day One mentality that guides everything we do at AWS.

Career development

Amazon Web Services (AWS)

Since launching in 2006, Amazon Web Services has been providing world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better.
As part of Amazon, we strive to be Earth’s most customer-centric company. We work backwards from our customers’ problems to provide them with cloud infrastructure that meets their needs, so they can reinvent continuously and push through barriers of what people thought was possible.
Whether they are entrepreneurs launching new businesses, established companies reinventing themselves, non-profits working to advance their missions, or governments and cities seeking to serve their citizens more effectively—our customers trust AWS with their livelihoods, their goals, their ideas, and their data.
Source: <a href="https://aws.amazon.com/about-aws/?nc2=h_header" target="_self">aws.amazon.com</a>

Who We Are

From the beginning, we’ve set out to innovate and disrupt the status quo on behalf of our customers. We challenge ourselves to pursue unexpected paths and see things from different perspectives. We strive to build technology that’s inclusive, diverse, and equitable—accessible technology that helps our customers, society, and the planet.
We are determined to be a force for good in the world, whether it’s through our commitment to help 29 million people globally grow their technical skills with free cloud computing training by 2025, programs like our $30 million Impact Accelerator for Underrepresented Founders, or our goal to reach net zero carbon across our operations by 2040.
Source: <a href="https://aws.amazon.com/about-aws/our-values/" target="_self">aws.amazon.com</a>

Our Values

<div class="section description"></div><div class="section"><h2>DESCRIPTION</h2>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. Key job responsibilities In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: - You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. - Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability. - You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues. - You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. - You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. - You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge - You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment. - More experienced technicians may assist in training less experienced members of the team. A day in the life - You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.), - You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc. - You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. - Show a strong aptitude for troubleshooting and problem solving - You will be involved with site management and maintain tidiness in operation areas - Your role involves covering 24x7 shift rotation About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.</div><div class="section"><h2>BASIC QUALIFICATIONS</h2>- Computer/Server hardware troubleshooting experience required. - Computer networking including Fiber troubleshooting experience and theory. - Degree/Diploma/Technical certifications in Information Technology, Computer Engineering or related disciplines. - Good written &amp; verbal communication and a team player</div><div class="section"><h2>PREFERRED QUALIFICATIONS</h2>- Basic understanding of data center facilities. - Basic understanding of Linux/Unix scripting. - Knowledge of the following technologies: Remote Access (Console routers, IPMI, BMC), Network Equipment Installation and Configuration, Data Center Operations (Inventory Management, Hot/Cold Aisles, Security), (Redundancy) Power feeds, ATS, Server Hardware, RAID, Network Connectivity. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</div>

This job is for a Data Center Operations Technician at AWS. You&#x27;ll manage hardware lifecycle, troubleshoot network issues, and handle emergent situations in large-scale data centers. You might like this job because of the inclusive team culture, mentorship opportunities, and focus on work-life balance.

DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talen...

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Amazon Web Services (AWS)