Comprehensive health insurance is provided for employees and their dependents

Medical Coverage

AS White Global encourages personal growth by providing access to online courses through platforms like Coursera and LinkedIn Learning

Professional Development

Regular team outings, company events, and annual trips are organized to foster a collaborative and enjoyable work environment.

Team Activities

The company offers competitive salaries with opportunities for annual reviews.

Competitive Remuneration

As White Sdn. Bhd.

We’re an Australian company specialising in international staffing solutions. Since 2011, ASW Global has been disrupting the remote staffing industry by bridging the gap in finding, integrating and managing the best possible talent.
With our Head Office in Sydney; we have contemporary offices located in Vietnam, the Philippines, and Malaysia. Sourcing from a high performing pool of qualified professionals, we’re able to provide our clients a quality workforce combined with a partnership mentality that delivers your business objectives.
We’ve built our business on improving yours. Supporting businesses of all sizes, from one team member to ASX enterprise with teams of hundreds; we build high-performing remote staffing solutions that are tailored specifically to meet your goals. Our combined experience of over 40+ years in the industry and an appetite for continual improvement has enabled us to ensure our partners are positioned for long term success.

Source: ASW Global Site

Who We Are

Continuous Improvement
We are committed to getting better every day at what we do and how we do it. We work hard to understand our customer’s needs and exceed their expectations
Team Work
We are committed to providing support for one another, working cooperatively and respecting each other’s viewpoints in order to make our work environment an enjoyable one.
Personal Development
Our business is our people. We are committed to providing a supportive workplace that nurtures and grows talent and provides the best opportunity for our people to succeed.
Honesty
We are open and transparent in all our dealings and maintain the highest integrity at all times. We encourage constructive feedback at all levels to drive continuous improvement.

Source: ASW Global Site

Our Values

<h3 class="text-primary">Job Description</h3> <div class="page"> THE OPPORTUNITY Our partner is a proudly Australian-owned menswear brand with over 50 locations across Australia and New Zealand, complemented by a strong e-commerce presence. Known for premium suits, coats, shirts, and accessories, the brand blends timeless tailoring with a modern Australian edge and is the official clothier to national sporting teams, including Australian soccer, cricket, polo, and Super Rugby. As part of their continued growth, they are seeking a Customer Care Assistant to join their Manila-based team. In this role, you will play a key part in delivering exceptional customer service and sales support across online, retail, corporate, and wholesale channels. This is a full-time onsite position based in BGC, Taguig, with work hours from 6:00 AM to 3:00 PM PHT, supporting the Australian business. KEY RESPONSIBILITIES <ul> <li>Provide customer support across online, retail, corporate, and wholesale channels.</li> <li>Manage queries, orders, loyalty enquiries, returns, and complaints.</li> <li>Assist retail teams with stock, bookings, and customer feedback.</li> <li>Handle corporate/wholesale accounts, including orders, invoicing, and client care.</li> <li>Coordinate with internal teams to ensure smooth order processing and delivery.</li> <li>Identify sales opportunities through upselling, cross-selling, and loyalty promotions.</li> <li>Support sales processes such as quotes, fittings, documentation, and after-sales care.</li> <li>Share customer insights, join training, and assist with new systems or initiatives.</li> </ul> SKILLS, EXPERIENCE &amp; QUALIFICATIONS <ul> <li>Bachelor’s degree in Business Administration or a related field.</li> <li>Minimum 3 years’ experience in customer service or sales support, ideally within the retail industry.</li> <li>Strong customer-first mindset with a track record of delivering excellent service and driving sales outcomes.</li> <li>Excellent verbal and written communication skills with a professional, confident approach.</li> <li>Highly organized, detail-oriented, and accurate in order processing, documentation, and reporting.</li> <li>Proactive team player with the ability to work independently in a fast-paced environment.</li> <li>Skilled in customer service platforms (e.g., Powerfront, Zendesk) and proficient in Microsoft Office Suite.</li> <li>Familiarity with e-commerce&nbsp;platforms, order management systems, and loyalty programs (ideally Shopify).</li> </ul> ASW OFFERS&nbsp; <ul> <li>A Great Place to Work certified company environment.</li> <li>A diverse, inclusive, and supportive company culture.</li> <li>Competitive remuneration.</li> <li>Opportunity to collaborate and work with global clients and stakeholders.</li> <li>Medical benefits.</li> <li>Great Paid Leave entitlements.</li> <li>Team outings, travel opportunities, company parties/events, and other exciting activities.</li> <li>Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, Thailand and Australia.</li> <li>Industry and role-related training.</li> <li>Ongoing career opportunities.</li> </ul> #LI-DC1 </div>

This job is a Customer Care Assistant for a popular Australian menswear brand. You might like this job because you&#x27;ll help customers across different channels and enjoy a supportive company culture with global exposure and great benefits!

Job Description  THE OPPORTUNITY Our partner is a proudly Australian-owned menswear brand with over 50 locations across Australia and New Zealand, complemented by a strong e-commerce presence. Known for premium suits, coats, shirts, and accessories, the brand blends timeless tailoring with a modern Australian edge and is the official clothier to national sporting teams, including Australian soccer, cricket, polo, and Super Rugby. As part of their continued growth, they are seeking a Customer ...

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Company Profile

As White Sdn. Bhd.