Job Description

 Join Aspiro, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro we value creativity, personal growth, and innovation.

Why Aspiro?

• Award-winning Workplace: “Best New Global Business Services of the Year” (PIKOM GBS Awards).
• Career growth: Structured training and ACCA-approved employer.
• Perks: Flexi wellness allowance, casual work attire, vibrant office environment, and more!
• Feel Comfortable: Enjoy the flexibility of smart-casual attire.
• Stay Engaged: Participate in exciting employee engagement activities (e.g team building, sports tournaments, birthday and festive celebrations).

Job Responsibilities :

• Respond to user requests for service and troubleshoot problems
• Record activities, solutions, and other responses to requests for service
• Contribute to SSC Center technical documentation and participate in write up, document and record
• Perform analysis on type of incidents and service request
• Maintains open communication and positive working relationship with staff
• Perform other duties/projects as assigned

Job Requirements

• A final year student with a Bachelor's Degree in IT or Computer Science or IT-related field
• Proficiency in writing and speaking in English language
• Minimum 12 weeks of internship. 
• Basic knowledge of Windows computer or server support and computer networking
• Have self-interest in IT Support / IT Infrastructure
• Has a proactive attitude, attention to details and problem-solving skills

Skills