Job Description

WHY JOIN US?

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

We are searching for an enthusiastic Associate, Broadband Partnership Management & Operation with “out-of-box” thinking to help manage and operationalize commercial relationships with our key ISP partners. This role involves billing management, dispute resolution, monthly reconciliations, and reporting.

• Billing Management:
  • Process monthly invoice payments via ESKER to partners and prepare line items breakdown by General Ledger (GL) and Cost Center (CC).
  • Raise monthly invoices to Finance for partners.
  • Resolve any issues related to payments.

• Dispute Management & Resolution:
  • Validate invoices and detail charges from partners.
  • Raise disputes in a timely manner if any discrepancies are found.
  • Resolve disputes with partners by preparing supporting documents as evidence within the required timeframe.

• Monthly Reconciliations:
  • Perform monthly reconciliations on miscellaneous charges involving multiple stakeholders.

• Monthly Report:
  • Prepare monthly reports for disputes and cost savings, indicating closed and open statuses. 

REQUIREMENTS:

• Outstanding communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Understanding of data structures.
• Great multitasking skills.
• Proficiency in Microsoft Excel.
• Experience with Quick Sight, Power BI, or any similar analytic tools is a plus.

Job Requirements