Your health matters—our comprehensive medical coverage keeps you and your family protected.

Medical Coverage

Take the time you need to rest, recharge, and enjoy life with our paid time off benefits.

Paid Time Off

Achieve work-life harmony with our flexible work arrangements tailored to your needs.



Flexible Work Arrangements

We celebrate your hard work with meaningful awards and recognition programs.

Awards and Recognition

Prioritize your well-being with access to programs designed to support your physical and mental health.

Wellness Program

Plan for your future with confidence through our retirement savings plans.

Retirement Savings Plans

Becton Dickinson Global Services Centre Sdn. Bhd.

<p>BD is one of the largest global medical technology companies in the world and is <em>advancing the world of health™</em> by improving medical discovery, diagnostics, and the delivery of care. We support the heroes on the frontlines of health care by developing innovative technology, services, and solutions that help advance both clinical therapy for patients and clinical processes for health care providers. In 2017, BD welcomed C. R. Bard and its products into the BD family.</p>
<p></p>
<p>BD and its employees have a passion and a commitment to improve patient outcomes, streamline the care delivery process for clinicians, enable laboratory scientists to better diagnose disease, and help researchers develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can enhance outcomes, lower costs, increase efficiencies, improve safety, and expand access to health care.</p>
<p></p>
<p>BD Malaysia has operated since 1987 and leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories.</p>
<p></p>
<p>We are proud to provide innovative solutions that help advance tomorrow’s healthcare today, as part of the BD global family.</p>
<p></p>
<p>Our Commercial span sites in Damansara Heights, Kuala Lumpur. Kulim, Kedah is the home of our manufacturing plant and Penang is our Contract Manufacturing site. Together with our Greater Asia Shared Service Center located in Bangsar South, Kuala Lumpur, we are making a difference everyday.</p>
<p></p>
<p>Source: <a href="https://jobs.bd.com/en-locations-malaysia" target="_self">BD Website</a></p>

Who We Are

<p><strong> Our standards of behavior:</strong></p>
<ul>
<li>We do what is right</li>
<li>We are all accountable</li>
<li>We thrive on innovation and demand quality</li>
<li>We learn and improve every day</li>
<li>We help each other be great</li>
</ul>
<p>Source: <a href="https://jobs.bd.com/about-us" target="_self">BD Website</a></p>

Our Values

<p><div class="job-detail-wrapper"> <div class="job-detail-tab-wrap container" data-selector-name="jobdetails" data-org-id="159" data-job-id="77583112176" data-save-jobs="false"> <div class="job-detail-tab"> <span class="job-id job-info"><b>Job ID</b> R-509276</span> <span class="job-date job-info"><b>Date posted</b> February 17, 2025</span> </div> </div> <section class="job-description" data-selector-name="jobdetails" data-org-id="159" data-job-id="77583112176" data-save-jobs="true"> <h1 class="jd-desc-heading">Order Management Specialist</h1> <div class="ats-description content-gradient text-height"><h1>Job Description Summary</h1><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Job Description</h1><p>We are <b>the makers of possible</b></p><p></p><p>BD is one of the largest global medical technology companies in the world. <i>Advancing the world of health</i>™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.&nbsp;</p><p></p><p><b>Why Join Us?</b></p><p>A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.</p><p></p><p>To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.&nbsp;</p><p></p><p>Become a <b>maker of possible </b>with us!</p><p></p><p><b>Responsibilities: </b></p><ul><li><p>Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.</p></li><li><p>Co-ordinate with Planning to ensure stock availability as required.</p></li><li><p>Co-ordinate with Finance to ensure credit release on time.</p></li><li><p>Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.</p></li><li><p>Handle distributors/end customers order <span>enquiries/complaints.</span></p></li><li><p>Run Open Order Status reports for distributors/end customers, Finance, Business as required.</p></li><li><p>Co-ordinate distributors/end customers claims for shipping discrepancies ie damage, short shipment, over shipment, pricing etc.</p></li><li><p>Achieve Key Performance Indicators (KPI’s), Individual Impact Goals (IIG) and meet Development Plan.</p></li><li><p>Manage and facilitate the service level agreement applicable to Customer Interface.</p></li><li><p>Support service and customer priority strategies.</p></li><li><p>Support cost reduction and/ or process improvement initiatives.</p></li><li><p>Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS &amp; other regulatory requirements.</p></li><li><p>Comply with all ISO 13485 requirements and BD policies.</p></li><li><p>Ensure a safe, healthy and <span>environmentally-friendly</span> workplace by observing Company's rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.</p></li><li><p>Processes instrument repair requests.</p></li><li><p>Maintains billing and shipping logs, and provide weekly/monthly reports of same.</p></li><li><p>Perform any other tasks as assigned.</p></li></ul><p></p><p><b><span>Required Knowledge and Skills</span></b></p><ul><li><p>Diploma or BS/BA Business Administration, Statistics, Economics, Logistics or related Degree</p></li><li><p>At least 1- 2 years' experience in Customer Order Management. Open to fresh graduate with the right attitude.</p></li><li><p>Able to work shift hours based on ANZ time zone (5.00am - 2.00 pm or 6.00 am - 3.00 pm)</p></li><li><p>Knowledge of logistics processes is a requirement</p></li><li><p>Highly customer &amp; business oriented</p></li><li><p>A good team player with ability to work cross culture</p></li><li><p>Excellent interpersonal &amp; communication skills</p></li><li><p>Flexible to work in different global time zones for meetings and calls</p></li></ul><p></p><p>Click on apply if this sounds like you!</p><p></p><p>Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.</p><p></p><p>To learn more about BD visit: <a href="https://bd.com/careers" target="_blank">https://bd.com/careers</a></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Required Skills</p><p>Optional Skills</p><p></p><p>.</p><h1>Primary Work Location</h1>MYS Kuala Lumpur - Jalan Kerinchi<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Additional Locations</h1><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Work Shift</h1></div>   <div class="job-detail-tab-bottom"> <a class="button job-apply bottom" data-job-id="77583112176" data-job-organization-id="159" data-selector-name="job-apply-link" data-page-type="Job" data-page-name="Job Details" data-override-candidate-card="False" data-delay-url="False" data-apply-url="https://bdx.wd1.myworkdayjobs.com/EXTERNAL_CAREER_SITE_MALAYSIA/job/MYS-Kuala-Lumpur---Jalan-Kerinchi/Order-Management-Specialist_R-509276-1/apply" href="https://bdx.wd1.myworkdayjobs.com/EXTERNAL_CAREER_SITE_MALAYSIA/job/MYS-Kuala-Lumpur---Jalan-Kerinchi/Order-Management-Specialist_R-509276-1/apply" rel="nofollow" data-apply-mobile="true" data-url-type="0" style="pointer-events: auto;">Apply</a>  </div> </section> <form id="social-share" class="social-share--wrapper" action="/subscribe/workwithme" data-error="" data-logged-in="" data-registered="" data-approved-domains="" data-ajax-url="//jobs.bd.com/subscribe/workwithme" data-workwithme="False" data-selector-name="socialshare" novalidate="novalidate"> <section class="social-share social-share--content"> <h2>Share job</h2> <ul class="social-share-items"> <li><a class="share facebook" data-job-id="77583112176" data-job-location="1735161" data-job-title="Order Management Specialist" data-share-refer-url="//jobs.bd.com/subscribe/refer/" data-share-type="facebook" href="https://www.facebook.com/sharer/sharer.php?u=https%3a%2f%2fjobs.bd.com%2fjob%2fkuala-lumpur%2forder-management-specialist%2f159%2f77583112176%3futm_source%3dfacebook.com%26utm_medium%3dsocial_post%26utm_campaign%3dBD_social" rel="noopener noreferrer" target="_blank">Facebook</a></li> <li><a class="share twitter" data-job-id="77583112176" data-job-location="1735161" data-job-title="Order Management Specialist" data-share-refer-url="//jobs.bd.com/subscribe/refer/" data-share-type="twitter" href="https://x.com/intent/post?text=Order+Management+Specialist&amp;url=https://jobs.bd.com/job/kuala-lumpur/order-management-specialist/159/77583112176?utm_source=twitter.com%26utm_medium=social_post%26utm_campaign=BD_social" rel="noopener noreferrer" target="_blank">X</a></li> <li><a class="share linkedin" data-job-id="77583112176" data-job-location="1735161" data-job-title="Order Management Specialist" data-share-refer-url="//jobs.bd.com/subscribe/refer/" data-share-type="linkedin" href="http://www.linkedin.com/shareArticle?mini=true&amp;url=https%3a%2f%2fjobs.bd.com%2fjob%2fkuala-lumpur%2forder-management-specialist%2f159%2f77583112176%3futm_source%3dlinkedin.com%26utm_medium%3dsocial_post%26utm_campaign%3dBD_social&amp;title=Order+Management+Specialist" rel="noopener noreferrer" target="_blank">LinkedIn</a></li> <li><a class="share email" data-job-id="77583112176" data-job-location="1735161" data-job-title="Order Management Specialist" data-share-refer-url="//jobs.bd.com/subscribe/refer/" data-share-type="email" href="mailto:?subject=Order%20Management%20Specialist&amp;body=https%3a%2f%2fjobs.bd.com%2fjob%2fkuala-lumpur%2forder-management-specialist%2f159%2f77583112176%3futm_source%3demail%26utm_medium%3dsocial_post%26utm_campaign%3dBD_social">Email</a></li> </ul> </section> </form> </div> <div class="sidebar minify-module job-details-minify sidebar-desktop"> <section class="job-description sidebar-apply-button" data-selector-name="jobdetails" data-org-id="159" data-job-id="77583112176" data-save-jobs="false"> <a class="button job-apply top" data-job-id="77583112176" data-job-organization-id="159" data-selector-name="job-apply-link" data-page-type="Job" data-page-name="Job Details" data-override-candidate-card="False" data-delay-url="False" data-apply-url="https://bdx.wd1.myworkdayjobs.com/EXTERNAL_CAREER_SITE_MALAYSIA/job/MYS-Kuala-Lumpur---Jalan-Kerinchi/Order-Management-Specialist_R-509276-1/apply" href="https://bdx.wd1.myworkdayjobs.com/EXTERNAL_CAREER_SITE_MALAYSIA/job/MYS-Kuala-Lumpur---Jalan-Kerinchi/Order-Management-Specialist_R-509276-1/apply" rel="nofollow" data-apply-mobile="true" data-url-type="0" style="pointer-events: auto;">Apply</a> </section> <div class="quote-wrapper"> <div class="quote-content"> <span class="open-quote">“</span><div class="quote">People here are amazing, and their passion for what they do comes through in everything they do.</div><span class="close-quote">”</span> </div> <p class="author"> <span class="author--name">Wendoly LaVolpe</span> <br> Employer Brand Manager NA &amp; LATAM </p>      </div> <div class="tabs-accordion">   <div class="panel panel-1 active" id="panel-1"> <div class="panel-content"> <section class="job-list" data-selector-name="joblist"> <ul> <li> <div> <a href="/job/kuala-lumpur/specialist-order-management-anz/159/75921696272" data-job-id="75921696272" class="job-link"> <span class="job-link-heading">Specialist, Order Management (ANZ)</span> <span class="jobid">75921696272</span> <span class="location">Kuala Lumpur</span> </a> </div> <a href="/job/kuala-lumpur/specialist-order-management-anz/159/75921696272" data-job-id="75921696272" class="chevron-right"> <svg width="10" height="18" xmlns="http://www.w3.org/2000/svg"> <path d="M1.637 16.637l-.524-.524 7.23-7.238-7.23-7.237.525-.525 7.77 7.762z" fill="#808284" stroke="#808284" fill-rule="evenodd" opacity=".5"></path> </svg> </a> </li> </ul> </section> </div> </div> <div class="panel panel-2" id="panel-2"> <div class="panel-content"> <section class="recently-viewed-job-list" data-recently-viewed-jobs="false" data-company-site-id="56395" data-ajax-url="//jobs.bd.com/module/postmodule" data-module-name="Previously viewed jobs" data-module-type="RecentlyViewedJobList" data-selector-name="recentlyviewedjoblist" data-content-type="Dynamic"> <h3>Previously viewed jobs</h3> <p class="previously-viewed--no-results-text">No previously viewed jobs</p> </section> </div> </div> </div> <div class="btn-join-wrapper"> <a href="https://join.smartrecruiters.com/BectonDickinson2/9a728019-e38e-47a7-91a8-437812b1e176" target="_blank"> <svg width="28" height="18" viewBox="0 0 28 18" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <defs> <path id="ahznirn8ya" d="M0 0h18v7H0z"></path> <path id="anj6u3fr0c" d="M0 0h7v4H0z"></path> </defs> <g fill="none" fill-rule="evenodd"> <g transform="translate(5 11)"> <mask id="2r47tiqfmb" fill="#fff"> <use xlink:href="#ahznirn8ya"></use> </mask> <path d="M13.815.836 11.436.009l-.068.058a3.666 3.666 0 0 1-4.72-.001L6.568 0 4.164.826C2.574 1.37 1.34 2.636.856 4.212L0 7h18l-.922-2.857c-.495-1.534-1.715-2.77-3.263-3.307" fill="#FFF" mask="url(#2r47tiqfmb)"></path> </g> <g transform="translate(0 12)"> <mask id="5tb28ldvzd" fill="#fff"> <use xlink:href="#anj6u3fr0c"></use> </mask> <path d="M7 .015 6.967 0l-.1.097A2.595 2.595 0 0 1 5.08.818c-.64 0-1.277-.24-1.786-.721L3.193 0l-.869.392a3.44 3.44 0 0 0-1.85 2.115L0 4h4.717l.18-.63A7.049 7.049 0 0 1 7 .015" fill="#FFF" mask="url(#5tb28ldvzd)"></path> </g> <path d="M3.664 10.686a1.272 1.272 0 0 0 1.674 0l.627-.553A3.028 3.028 0 0 0 7 7.863v-1.42C7 5.094 5.878 4 4.5 4 3.121 4 2 5.095 2 6.442v1.422c0 .863.377 1.69 1.035 2.269l.629.553zM21.664 10.686a1.272 1.272 0 0 0 1.673 0l.628-.553A3.028 3.028 0 0 0 25 7.863v-1.42C25 5.094 23.878 4 22.5 4 21.121 4 20 5.095 20 6.442v1.422c0 .863.378 1.69 1.035 2.269l.629.553zM12.481 10.457a2.3 2.3 0 0 0 .892.453 2.322 2.322 0 0 0 .776.085c.164-.012.324-.04.483-.086.316-.09.62-.225.885-.452l.854-.729A4.643 4.643 0 0 0 18 6.195V3.99C18 1.789 16.205 0 14 0c-2.207 0-4 1.788-4 3.989v2.206c0 1.36.593 2.649 1.628 3.533l.853.729zM27.53 14.507c-.3-.95-.969-1.722-1.84-2.115L24.828 12l-.1.095a2.572 2.572 0 0 1-1.775.723 2.564 2.564 0 0 1-1.774-.723l-.1-.095-.079.035a7.06 7.06 0 0 1 2.047 3.24l.216.725H28l-.47-1.493z" fill="#FFF"></path> </g> </svg> <span>Join our talent pool </span> </a> </div> <p class="btn-below">Upload your resume/CV to help our recruiters match you to the right job. They'll be in touch if they find a good fit.</p> <div class="related-content related-content-wrapper" data-selector-name="relatedcontent" data-post-module="true" data-ajax-url="//jobs.bd.com/module/postmodule" data-module-name="Related Content - Sidebar" data-module-type="RelatedContent" data-personalized="true" data-svs="3"><div class="related-content-list section-container"> <div class="related-content-list-wrapper related-content-slick"> <div class="related-content-list-item"> <img src="//tbcdn.talentbrew.com/company/159/v3_0/img/banners/banner-bd-functions-related-v3.jpg" alt="Three people brainstorming in a conference room" class="related-content-list-image"> <h3 class="related-content-list-heading">Areas of opportunity</h3> <p class="related-content-list-text">View our career areas and find the job that is right for you.</p> <a href="/areas-of-opportunity" class="related-content-list-link">Find out more</a> </div> <div class="related-content-list-item"> <img src="//tbcdn.talentbrew.com/company/159/v3_0/img/banners/banner-bd-faq-mobile-v7.jpg" alt="" class="related-content-list-image"> <h3 class="related-content-list-heading">Application FAQ’s</h3> <p class="related-content-list-text">Here, you’ll find the answers to frequently asked questions plus hints and tips and a few words from our recruiters themselves about what it takes to be successful at BD.</p> <a href="/applicant-faqs" class="related-content-list-link">Find out more</a> </div> <div class="related-content-list-item"> <img src="//tbcdn.talentbrew.com/company/159/v3_0/img/bd-medical-rc.jpg" alt="Three people sitting around laptop on table" class="related-content-list-image"> <h3 class="related-content-list-heading">BD Medical</h3> <p class="related-content-list-text">Join us in one of four business units within BD Medical and help us to develop innovations that reduce the spread of infection, enhance diabetes care and advance drug delivery.</p> <a href="/bd-medical" class="related-content-list-link">Find out more</a> </div> </div> </div></div> </div></p>

This job is for an Order Management Specialist at BD, a top medical tech company. You might like this job because you get to help improve healthcare while coordinating orders and supporting customers in a dynamic, collaborative environment!

   Job ID R-509276 Date posted February 17, 2025    Order Management Specialist Job Description SummaryJob DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformat...

Order Management Specialist

Becton Dickinson Global Services Centre Sdn. Bhd.

Sales Operations Administrator

Lumos

Operations Executive

Blaupunkt Car Entertainment APAC

Supply Chain/Operations Exec

STTOKE Malaysia

Sales and Operations Executive

Hiredly X

Sales Coordinator

YHPL Marketing Sdn Bhd

Logistic & Warehouse Executive

Gamers Hideout

Logistic Executive

Hiredly X

Admin Cum Customer Service

INTERUNION ECOMMERCE SDN BHD

Operation Executive (e-Commerce)

PRIME COMMERCE ASIA

Company Profile

Becton Dickinson Global Services Centre Sdn. Bhd.