Fast-track promotion & Above industry-norm compensation for top performers

Career Progression

Medical Coverage

Learning opportunities to help you develop personally & professionally

Upskill Training 

Fixed monthly allowance for full-time employees

Transport Allowance

for full-time employee who wants to purchase their own device

Laptop Subsidy

Carry forward - up to 40 days; Credit leave - for PH falls on weekends

Flexibility in Leave Policy

Boostorder Sdn Bhd

We are an AI SAAS-based software company, all-in-one Order &amp; Pay Automation solution provider for Brands &amp; Distributors.
Our suite of AI SAAS software solutions does help brands &amp; distributors automate their orders and payment across multiple sales channels.

Overview

To be the best &amp; MOST COMPREHENSIVE order &amp; pay automation solution for brands &amp; distributors&nbsp;

Our Mission

Fueled by a passion for digital transformation? Desire for a space where challenges &amp; success thrive in the realm of speed &amp; innovation? Feel like you can achieve more but is handicapped by the current environment?

IF SO, we would like to talk to YOU.

As a Quality Assurance Software Engineer, you’ll take on a dynamic role that make a meaningful impact on both product excellence and customer satisfaction. You’ll ensure product quality through testing and issue resolution while supporting clients by troubleshooting, providing guidance, and fostering relationships.

Responsibilities
<ul>
<li>Participate and take ownership in gathering requirements.</li>
<li>Ensure the product corresponds to the gathered requirements and specifications before it is released.</li>
<li>Design, develop, and maintain test cases on mobile, web, and desktop applications.</li>
<li>Ensure defects found during the execution of test cases are logged, tracked, and resolved.</li>
<li>Collaborate with external and internal stakeholders.</li>
<li>Serve as the first line of support for customer inquiries via email, chat, and phone, ensuring timely and accurate responses.</li>
<li>Troubleshoot technical issues and collaborate with the development team to resolve them promptly.</li>
<li>Proactively monitor customer usage and engagement, identifying opportunities to enhance their experience and drive retention.</li>
<li>Document and track customer interactions and feedback to contribute to product improvements and enhancements.</li>
<li>Advocate for customers internally, providing insights and feedback to cross-functional teams to continuously improve our products and services.</li>
<li>Assist in creating customer support documentation and knowledge base articles.</li>
</ul>

Remuneration &amp; Perks:
Work Environment/ Culture
<ul>
<li>Open spaces and open-mindedness</li>
<li>Dynamic, young and vibrant</li>
<li>Lean operation – no red tape, swift decision-making</li>
<li>Flexibility in career progression – freely move between different positions based on personal performance and passion</li>
<li>High conversion rate from intern to full-time employee</li>
<li>Casual workwear</li>
<li>Free-flow snacks in pantry</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Fast-track promotions and above industry-norm compensation for top performers</li>
<li>Medical insurance</li>
<li>Subsidy in laptop of your choice</li>
<li>Transport allowance</li>
<li>One-off equipment allowance</li>
<li>Flexibility in leave policy</li>
<ul>
<li>Carry forward - up to 40 days</li>
<li>Credit leave - for PH falls on weekends</li>
</ul>
</ul>

This job is for a Quality Assurance Software Engineer who ensures product quality through testing, troubleshooting, and fostering client relationships. You might like this job because of the fast-track promotions, flexible career progression, and dynamic work culture.

Quality Assurance

Troubleshooting (Problem Solving)

Scrum (Software Development)

Software Engineering

Software Quality (SQA/SQC)

Fueled by a passion for digital transformation? Desire for a space where challenges and success thrive in the realm of speed and innovation? Feel like you can achieve more but is handicapped by the current environment?

IF SO, we would like to talk to YOU.

As a Quality Assurance Software Engineer, you’ll take on a dynamic role that make a meaningful impact on both product excellence and customer satisfaction. You’ll ensure product quality through testing and issue resolution while supporting...

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Boostorder Sdn Bhd