Job Description

About You

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

This position handles and supports day-to-day sales and operations for B2B financing business. Job scopes include collaboration with dealers to monitor and execute daily APO utilization within business SOP, cross-selling insurance products, and to come out with action plans to achieve sales targets. Meanwhile to provide good support and relationship with dealers to achieve TAT benchmark for both sides

Your Day-to-Day

• Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
• Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
• Ensure compliance with customer service standards and proper relationship management
• Ensure daily business conduct within business SOP and Code of Conducts

Your Know-How

• Initiate, define, plan, communicate daily sales activities in order to have stable business growth and smooth operations.
• Foster good relationship with all stakeholders through effective communication, and assist to make sure all new business implementations successful roll out
• Foster good relations with business partners to achieve long term business relationship for win win partnership
• Keep up to date for latest market trends and information so that can take immediate action plans to cater different market needs
• Analyze performance of individual business pillars through detailed reports and identify necessary action plans from the analysis
• Systematic training and coaching program to build quality talents for cultivate motivating sales environment)

Job Requirements

Education: Possess at least a STPM/ Diploma/ Bachelor’s degree in business or related field.

Job Related Experience: More than 2 years’ experience in sales and marketing positions preferably in the auto financing industry, including relevant product knowledge and industry market know-how.

Specific Knowledge / Skills: Leadership, Analytical and sale skills

Business Understanding: Full knowledge of end-to-end sales cycle and product knowledge

Language: Mandarin, English, Malay 

Skills