Whether you’re a recent graduate or an experienced professional, joining us means working with some of the brightest minds in the industry.

Endless career opportunities

Joining us means working in a diverse and inclusive culture where you can be yourself, be heard and feel like you belong.

We accept you as you are

We’ll support your professional development at every stage of your career.

We’ll help you grow

Our packages vary by country but include competitive salary and benefits, paid time off, mental health and wellness resources.

Competitive compensation

Celestica Gbs Malaysia Sdn. Bhd.

<p>&nbsp;At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. <br><br>Source: Celestica Site</p>

Who We Are

<p><strong>Teamwork </strong><br>We understand, learn from and work with each other to realize a greater future. </p>
<p><strong>Ingenuity </strong><br>We set the standard for creativity, innovation and outcomes. </p>
<p><strong>Confidence </strong><br>We seek solutions and proudly stand behind our work. </p>
<p><strong>Care </strong><br>We are a trusted partner driven by accountability, integrity and respect.</p>
<p></p>
<p>Source: Celestica Site</p>

Our Values

<p><span itemprop="description" class="jobdescription"><p><span style="font-family:arial, helvetica, sans-serif">Req ID: 126261&nbsp;</span><br><span style="font-family:arial, helvetica, sans-serif">Remote Position: No</span><br><span style="font-family:arial, helvetica, sans-serif">Region: Asia&nbsp;</span><br><span style="font-family:arial, helvetica, sans-serif">Country: Malaysia&nbsp;</span><br><span style="font-family:arial, helvetica, sans-serif">State/Province: Johor&nbsp;</span><br><span style="font-family:arial, helvetica, sans-serif">City: &nbsp;Johor Bahru&nbsp;</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Summary</h2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Detailed Description</h2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">Performs tasks such as, but not limited to, the following:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Participates as a member of a customer focus team and acts as an interface between customers and the team.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Receives, reviews and monitors status of customer orders.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicates customer requirements and issues in production meetings.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintains issues, complaints and corrective action requests for reporting purposes.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Enters data into database ensuring root cause is reached and issue is closed.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Troubleshoots return issues.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Analyzes issues and problems to determine trends.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assists more experienced team members in the preparation of new product, qualification and service quotes.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Tracks project and billing and communicates status to team and customer.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Knowledge/Skills/Competencies</h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of the business issues associated with manufacturing.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of customer contracts and terms.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Excellent customer contact, negotiation and problem resolution skills.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Good presentation, database management and computer skills.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Experience</h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Two to Four years relevant experience</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Education</h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Educational Requirements may vary by Geography</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Notes</h2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.</span></p></div></div></div><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).<br>At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.</span></p> <p>&nbsp;</p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>COMPANY OVERVIEW:</strong><br>Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.&nbsp;Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.</span></p> <p>&nbsp;</p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Celestica would like to thank all applicants, however, only qualified applicants will be contacted.<br>Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">&nbsp;</span></p> </span> <p class="job-location"> <span class="jobmarkets"> </span> <span class="jobsegments"> <br><strong>Job Segment: </strong> <span itemprop="industry">Logistics, Database, Supply Chain, Supply Chain Manager, Supply, Operations, Technology </span> </span> </p></p>

This job is for a Customer Program Management Analyst in Johor Bahru, Malaysia. You might like this job because it involves solving customer issues, managing orders, and analyzing reports, all while working closely with a team to support customers.

Req ID: 126261 
Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Johor 
City:  Johor Bahru Summary Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignment...

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Celestica Gbs Malaysia Sdn. Bhd.