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GIS Mapping Escalation Specialist

Cognizant Malaysia
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This job is all about solving urgent mapping issues and helping improve GIS systems. You might like this job because you get to dive deep into problems, work closely with engineers, and understand election processes, all while honing your writing skills!

Undisclosed

Bothell, Washington, United States, Kuala Lumpur

Full-Time

1 week ago

Job Description

  • Resolve the highest priority mapping issues according to established SLA’s.
  • Contribute to in-depth failure analysis to determine the root cause of problems or in correct edits.
  • Document all problem analysis and issue resolution methods.
  • Log feature requests and bugs to engineering teams as required.
  • Strong written skills in order to submit reports in a professional and timely manner
  • Knowledge of Elections processes and procedures on an election cycle basis

    • Job Requirements

    Company Benefits

    Supporting diverse talent

    Explore programs and initiatives designed to foster an inclusive future for all.

    Career development

    We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

    Cognizant Propel Program

    This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

    Additional Info

    Company Activity

    Last active - few hours ago

    Experience Level

    0 - 10 Years of Experience

    Job Specialisation

    Field Science

    System & IT Helpdesk / Database Administrator

    Telecommunications Engineering

    Company Profile

    Cognizant Malaysia-logo-image

    Cognizant Malaysia

    Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...