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We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Career development

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Cognizant Propel Program

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they turn to execute on their digital priorities, we focus on IoT, AI, Software Engineering and Cloud—the technologies that are changing the nature of business.
Source: <a href="https://www.cognizant.com/my/en/about-cognizant" target="_self">cognizant.com</a>

Who We Are

Our values form the bedrock of our culture and define how we work together to serve our stakeholders.
Start with a point of view
I apply my expertise to gain trust, and lead our clients forward.
Seek data, build knowledge
I use facts to guide my actions and decisions.
Always strive, never settle
I act with agility and creativity, determined to stay one step ahead.
Work as one
I deliver ideas that draw upon the full power and scale of Cognizant.
Create conditions for everyone to thrive
I include, enable and invest in everyone around me.
Do the right thing, the right way
I always make the ethical choice.
Source: <a href="https://www.cognizant.com/us/en/about-cognizant/culture-and-values" target="_self">cognizant.com</a>
&nbsp;

Our Values

<div> <h3>POSITION SUMMARY<o:p></o:p></h3> The Loan Operations department is responsible for the management and execution of thousands of Corporate &amp; Syndicated Loan transactions/ Commercial Real Estate/ SBA loans daily. Responsibilities include trade processing &amp; confirmation, settlement, fail management, risk management, and client service. The operations professionals help build and support the commercial loan products, processes and services in ways that improve efficiency and quality, while seeking new and innovative ways to support our clients’ changing needs. <o:p></o:p> <o:p> </o:p> KEY ACCOUNTABILITIES/ RESPONSIBILITIES<o:p></o:p> Operations professionals help build and support the Commercial loan products, processes and services in ways that improve profitability and efficiency, while seeking new and innovative ways to support our clients’ changing needs<o:p></o:p> <ul> <li>Possesses a comprehensive understanding of CRE, C&amp;I, SBA &amp; Wholesale loans line of businesses which includes syndicated and bilateral arrangements covering loan closing, servicing, loan trading, and quality review processes.<o:p></o:p></li> <li>Experienced in performing legal documentation review, structuring and updating deal parameters on loan systems, tracking legal and compliance documentation, and providing overall support for the assigned loan portfolio.<o:p></o:p></li> <li>Knowledgeable and expert in loan operations activities including Deal -Closing, Booking, Funding, Review, Servicing, and Secondary loan trading.<o:p></o:p></li> <li>Consistently monitors and achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. <o:p></o:p></li> <li>Use quality tools to ensure that there is maximum efficiency &amp; productivity<o:p></o:p></li> <li>Manages team responsibilities and allocates work to the associates as appropriate. <o:p></o:p></li> <li>Supervises and coordinates the activities of the associates to ensure prompt, courteous and accurate response to our end customers; ensures an efficient and qualitative operation through effective planning, leading, controlling and organizing. <o:p></o:p></li> <li>Quality review of transactions for the respective functions processed by the associates . <o:p></o:p></li> <li>Authenticate transactions where applicable.<o:p></o:p></li> <li>Daily coordination with internal and external clients. <o:p></o:p></li> <li>Supporting &amp; managing loan lifecycle across individual portfolio, executing various Commercial/syndicated loan transactions daily <o:p></o:p></li> <li>Efficient and timely management of daily control reports (KRI's) by reviewing &amp; reconciling where applicable. <o:p></o:p></li> <li>Expected to keep the manager appraised of member’s needs, staffing issues, technical and performance issues<o:p></o:p></li> <li>Acting as a direct point of contact for external contact, responding timely to inquiries, resolving client issues and reconciling lender discrepancies. <o:p></o:p></li> </ul> <o:p> </o:p> <o:p> </o:p> OTHER GENERIC DUTIES<o:p></o:p> <ul> <li>Manage client escalations.<o:p></o:p></li> <li>Share regular performance updates with clients and internal stakeholders, in accordance with defined SLAs.<o:p></o:p></li> <li>Supporting with accurate details to conduct monthly business reviews.<o:p></o:p></li> <li>Maintain an adequate buffer in the process and keep stakeholders informed.<o:p></o:p></li> <li>Regularly update teams on process changes and process manuals.<o:p></o:p></li> <li>Support transformational activities to add value to client operations.<o:p></o:p></li> <li>Have strong process knowledge and assist in creating the SOPs.<o:p></o:p></li> <li>Follow the governance mechanism established with the client.<o:p></o:p></li> <li>Maintain up-to-date knowledge of government regulations and real estate laws.<o:p></o:p></li> <li>Identify process automation opportunities.<o:p></o:p></li> <li>Ensure all committed deliverables and services are rendered on schedule and at defined quality levels.<o:p></o:p></li> <li>Supervise associates by monitoring volumes, patterns, and schedule adherence<o:p></o:p></li> <li>Appraise team performance and provide regular feedback.<o:p></o:p></li> <li>Interact with support teams to manage HR, Risk, and other administrative activities.<o:p></o:p></li> </ul> <o:p> </o:p> KNOWLEDGE AND SKILLS (ESSENTIAL)<o:p></o:p> § Minimum of 4 to 5 years’ experience in commercial loan operations or credit/lending experience within capital markets/Investment banking &amp; wholesale lending<o:p></o:p> § Minimum 2 +years’ experience in team handling and managing client relationship Knowledge of commercial loan documentation. Expert in understanding commercial loan documents such as loan/credit agreement, syndicated agreement, intent notices, notes, guaranties, letter of credit, financial documents and security documents for accuracy and agreement with approved terms<o:p></o:p> § Knowledge of Corporate &amp; Syndicated Loan/ Commercial Real Estate/ SBA loans and Wholesale lending <o:p></o:p> § Knowledge of credit and commercial loan systems.<o:p></o:p> § Good verbal, written and organizational skills<o:p></o:p> § Detail oriented with ability to multitask and prioritize and work in a team-based environment<o:p></o:p> <o:p> </o:p> </div> The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. <ul> <li>Cognizant is a global community with more than 300,000 associates around the world.</li> <li>We don’t just dream of a better way – we make it happen.</li> <li>We take care of our people, clients, company, communities and climate by doing what’s right.</li> <li>We foster an innovative environment where you can build the career path that’s right for you.</li> </ul> About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at <a rel="noopener" href="https://www.cognizant.com/us/en" target="_blank">www.cognizant.com</a> Our commitment to diversity and inclusion: Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Disclaimer:&nbsp; Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

This job is about leading a team that manages commercial loans, ensuring smooth transactions and great client service. You might like this job because it involves problem-solving, teamwork, and the chance to innovate in the financial industry!

 POSITION SUMMARY The Loan Operations department is responsible for the management and execution of thousands of Corporate and Syndicated Loan transactions/ Commercial Real Estate/ SBA loans daily. Responsibilities include trade processing and confirmation, settlement, fail management, risk management, and client service. The operations professionals help build and support the commercial loan products, processes and services in ways that improve efficiency and quality, while seeking new and i...

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Cognizant Malaysia