Job Description

Colony is looking for a Senior Sales Account Manager to join the Sales team and take ownership of growing new and existing business across our coworking spaces, meeting rooms and event spaces.

This is a hands-on sales role for someone who enjoys building opportunities from the ground up — from prospecting and developing relationships to understanding a client’s needs, shaping the right solution and closing the deal. You’ll manage your own sales targets and pipeline while developing key accounts, building strategic partnerships and supporting the wider Sales team.

You don’t need to come from the coworking industry. What matters more is a strong track record in B2B sales, the ability to adapt to new environments and customer needs, and the commercial drive to turn opportunities into results.

As a senior member of the team, you’ll also work closely with and support our Key Account Managers, sharing your experience and helping strengthen how the team approaches accounts, opportunities and deals.

Responsibilities

• Deliver agreed quarterly sales targets, including revenue, workstation occupancy, event bookings, conversion rates and average price per workstation.
• Build and maintain a healthy sales pipeline by actively developing new business opportunities, repeat business, renewals, referrals and other potential revenue channels.
• Own and manage the end-to-end sales cycle, from prospecting and lead qualification through needs discovery, site visits, proposal development, negotiation, closing and handover, across SMEs, corporate and enterprise clients, as well as event space customers.
• Develop and grow key accounts by building strong client relationships, identifying upsell and repeat business opportunities, strengthening retention and increasing account value over time.
• Identify, develop and maintain strategic partnerships that generate qualified leads, corporate enquiries, referrals and event booking opportunities.
• Coach and support Key Account Managers in sales planning, account strategy, stakeholder management, client communication and deal execution, including the development and execution of quarterly sales plans and account-specific initiatives.
• Work closely with Community, Operations, Marketing, Finance and Leadership teams to support a strong Colony guest experience and overall business growth.
• Monitor client feedback, market trends, competitor activity and customer needs to identify new sales opportunities and strengthen Colony’s commercial positioning.
• Develop a strong understanding of Colony’s products, locations, pricing, services and value proposition to present tailored solutions to prospects and clients.

Job Requirements

1. Minimum 4 years of relevant B2B sales, business development or account management experience, with a demonstrated track record of achieving sales or revenue targets.
2. Strong experience across the full sales cycle, including prospecting, qualifying opportunities, developing proposals, negotiating and closing deals.
3. Proven ability to generate new business and build a healthy sales pipeline, rather than relying primarily on inbound opportunities.
4. Comfortable engaging and building relationships with business owners, senior decision-makers and corporate stakeholders.
5. Able to independently manage sales opportunities and accounts while maintaining strong follow-through, pipeline discipline and commercial awareness.
6. Experience coaching, mentoring or supporting other sales team members is preferred.
7. Strong communication, presentation and negotiation skills, with the ability to understand client needs and translate them into appropriate commercial solutions.
8. Adaptable and commercially curious, with the ability to quickly understand new products, customer needs and business environments, and adjust their sales approach accordingly.
9. Experience in coworking, commercial property, hospitality or other B2B service industries is an advantage, but not required.

Skills