Manager Group Business Solutions

DKSH

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This job is a Manager of Group Business Solutions at DKSH. You might like this job because you’ll improve business operations, manage projects, and collaborate on innovative data solutions—all while enhancing customer satisfaction!

Undisclosed

Petaling Jaya, MY, MY, Kuala Lumpur

Full-Time

1 week ago

Job Description

Description:

Job Summary

Enhancing DKSH’s operational efficiency and driving business growth through innovative data solutions.

Manage the implementation of new systems, enhancements to existing systems and updates to core business data and processes within the DKSH digital eco-system.

General Responsibilities

Developing and implementing business strategies to optimize operations and achieve company goals.
Overseeing and managing various projects, ensuring they are completed on time and within budget.
Identifying areas for improvement within business processes and implementing solutions to enhance efficiency.
Collaborating with IT teams to integrate new technologies that support business objectives.
Assisting with the administration and development of Customer Relationship Management (CRM) systems to optimize customer interactions and sales processes
Working closely with internal and external stakeholders to understand their needs and deliver effective solutions.
Analyzing business data to identify trends, opportunities, and areas for improvement.
Identifying potential risks and developing strategies to mitigate them
Enhancing customer satisfaction by developing and implementing effective CRM strategies.
Coach and support a community of 20+ people across the organisation
Enhancing customer satisfaction by developing and implementing effective CRM strategies

Functional Skills and Knowledge

5 years working in FMCG business analytics, business systems, project management and related areas
In Depth knowledge of MS PowerBI
In Depth problem-solving skills
In Depth Project Management Skills
Commercially driven with a keen sense in numbers and analytics
Strong ownership of tasks and responsibilities
Independant worker with minimal supervision
Strong stakeholder management skills
Adept in communication

Education

Bachelor's Degree in Business, Statistics, Business Analytics or similar.

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Job Requirements

Company Benefits

Be entrepreneurial

Innovate, identify business opportunities, and take ownership to drive growth for our partners and yourself.

Learn and develop

On-the-job learning is complemented by more formal learning through our in-house Fantree Academy.

Work hybrid

In many roles, benefit from opportunities for flexible work arrangements from remote working to agile team set ups.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Business Development, General Product Management, HR Operations (Payroll, Admin, Office Management)

Company Profile

DKSH

We provide reliable access to high-quality and responsible products and services, creating sustainable value for our partners and contributing to raising the quality of life in the communities we operate in by generating jobs, perspectives, and opportunities for people’s development and growth. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that...