Job Description
Description: General Responsibilities
- Drive the successful definition, implementation, and enhancement of technology solutions that create meaningful business impact for DKSH’s eCommerce platform, DKSH Discover.
- Collaborate with key stakeholders to identify business needs, challenges, and opportunities, effectively translating them into clear and actionable requirements and user stories for the development team.
- Work closely with Agile Scrum teams, including UI/UX designers, product owners, developers, testers, and product managers, ensuring seamless project execution and alignment with business goals.
- Conduct in-depth data and report analyses to identify areas for product enhancements and process improvements that drive efficiency and innovation.
- Assist the product owner in maintaining a structured and prioritized product backlog, ensuring alignment with strategic objectives.
- Develop and document business processes, flow diagrams, and functional specifications to facilitate clear communication and understanding across teams.
- Provide overarching product management support, contributing to product roadmap development and execution.
- Stay up to date with the latest UI/UX trends and best practices, conducting focus group activities to enhance user experience for IT’s core products.
- Exhibit strong stakeholder management skills, effectively communicating and influencing laterally and horizontally across teams.
- Demonstrate a keen eye for detail with the ability to conceptualize and analyze business requirements and workflows.
- Thrive in a fast-paced, deadline-driven environment while managing multiple projects and high workloads effectively.
Leadership Responsibilities
- Influence key decision-makers by effectively articulating business needs and aligning solutions with strategic goals.
- Foster collaboration between internal and external stakeholders, as well as Digital and IT teams, to drive innovation and operational excellence.
Functional Skills and Knowledge
- Strong expertise in product management methodologies and best practices.
- Advanced analytical and critical thinking skills to derive insights and drive data-informed decision-making.
- In-depth understanding of product lifecycle management and Agile methodologies, including Scrum frameworks.
Soft Skills
- Exceptional time management and multitasking capabilities.
- Strong ability to work within collaborative and cross-functional teams.
- Excellent communication and interpersonal skills, with a high customer service mindset.
- Proven ability to excel in a fast-moving environment and perform well under pressure.
Education & Work Experience
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 6 years’ experience in a digital or IT environment, preferably within eCommerce platforms and digital product management.
