Annual Leave

Sick Leave

Medical Allowance

Training & Development Opportunity. Mentoring program for fresh graduates/newbie in Copier Industry.

Training & Development

Employee Engagement Activities

Statutory Contributions

E-Document Solution Sdn Bhd

E-Document Solution Sdn Bhd (EDS) has been established nearly 40 years since 1986. Our headquarter is located at Bukit Serdang, Selangor, with two direct branches located at Melaka and Johor Bahru. 
We are the authorised dealer of two of our industry-leading Japanese brands, which are RICOH (M) SDN BHD and BROTHER INTERNATIONAL (M) SDN BHD. We are well-experienced and mainly provide RICOH’s and BROTHER’s Multi-Function Printer (MFP), and their updated products, such as Office Equipment and Office Solutions. 
We are experts in sales consultation and service including both hardware and software. We are providing and assisting organization with our product’s technologies to transforms / improve your business processes and information management, to increase your organization’s productivity and is cost-effective.
Over recent years we have responded to the changing demands of the modern workplace and latest technology, now we are providing a full range of end-to-end office solutions in the following core areas:
<ul>
<li>Office Solutions</li>
<li>Commercial and Industrial Printing</li>
<li>Documents Management Solutions (Copy, Print, Scan an etc.)</li>
<li>Sustainability Device’s Management Services</li>
<li>Smart Workplace Solutions</li>
</ul>
We are giving our full commitment to our customers, with our reliable and well-experienced Sales Team &amp; Service Team up to the client’s satisfaction. Currently we are providing sales consultation &amp; services to nearly 2,000 companies with high satisfaction level feedback. These companies are comprised of most of these industries,
<ul>
<li>Professional Services (Legal/Engineering/Business Consultant/Investment)</li>
<li>MNC (Multi-National Company)</li>
<li>Construction (Heavy/General/Real Estate)</li>
<li>Government or Government Link Company,GLC</li>
<li>Logistic (Warehousing/Courier Service)</li>
<li>Financial Sector (Account/Audit Firm/Banking)</li>
<li>Manufacturing (Automotive/Textiles/Petroleum/Electronics/Food)</li>
<li>Hotels</li>
<li>Education Sector (School/Tuition/Training center)</li>
<li>General Retails (Hypermarket/Chain-Store)</li>
<li>Health Care</li>
<li>SMI / SME offices etc. </li>
</ul>
With our strongly supporting team of 70 staffs and continually growing manpower, we aimed to be the leading pioneer in Malaysia Office Solution industry.

About Us / What We Do

Your Office Solutions Partner.
Client satisfaction is our priority. As a solution provider of workplace technology, EDS is all about improving work life by providing better user experiences, optimised workflows, and digital infrastructure solutions. &nbsp;

Our Tagline

<ul>
<li>To troubleshoot, test, repair and service technical equipment.</li>
<li>To ensure the maintenance of company assets and effective and safe use of warehouse equipment.</li>
<li>Collaborates with fellow technicians and managers to deal with complex problems/cases.</li>
<li>Testing and doing research development for new parts.</li>
<li>Prepare used parts to standby for field technician usage if urgent required.</li>
<li>Understand technical problems effectively through proper analysis, evaluation and diagnoses.</li>
<li>To perform onsite repairing, and troubleshooting of machines as &amp; when needed.&nbsp;</li>
<li>To interface, support &amp; deal with customers’ or dealer’s complaints, to answer questions or solve problems.</li>
<li>Adhere to health &amp; safety requirements by maintaining a safe and clean working environment.</li>
<li>Perform other duties as assigned.</li>
</ul>

This job is about being a Service Technician who fixes and maintains technical equipment. You might like this job because you get to solve problems, collaborate with others, and help customers while ensuring everything runs safely and smoothly!

Preventive Maintenance

Equipment Maintenance

Equipment Repair

Hardware Troubleshooting

Mobile Apps

Customer Service

Communication

Time Management




-To troubleshoot, test, repair and service technical equipment.


-To ensure the maintenance of company assets and effective and safe use of warehouse equipment.


-Collaborates with fellow technicians  and managers to deal with complex problems/cases.


-Testing and doing research development for new parts.


-Prepare used parts to standby for field technician usage if urgent required.


-Understand technical problems effectively through proper analysis, evaluation and diagnos...

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Company Profile

E-Document Solution Sdn Bhd