Job Description
We are seeking a highly motivated and detail-oriented Sales Operations Executive to join our dynamic team. In this role, you will play a crucial part in supporting our sales team by managing administrative tasks, ensuring smooth operations, and contributing to overall sales growth.
Responsibilities:
Sales Order Processing and Funding:
- Process and manage sales quotations accurately and efficiently.
- Process funding applications and paperwork.
- Monitor funding status and provide updates to the sales team and our principals.
- Maintain accurate records of funding applications and approvals.
Customer Relationship Management:
- Provide excellent customer service by responding to inquiries and resolving issues promptly.
- Maintain strong relationships with customers and internal stakeholders.
- Update and maintain customer records in the sales portal.
- Manage and update the sales portal with accurate information.
Sales Reporting and Analysis:
- Generate accurate and timely sales reports and analysis.
- Track key performance indicators (KPIs) to identify trends and opportunities.
- Prepare sales forecasts and budgets.
- Analyze funding data to identify trends and opportunities for improvement.
- Prepare reports on funding performance and customer satisfaction.
Administrative Tasks:
- Manage sales-related paperwork, including contracts, invoices, purchase orders, and funding documentation.
- Coordinate with finance and accounting departments to ensure accurate billing, payments, and funding disbursements.
- Assist with marketing activities, such as trade shows and events.
Requirements:
- At least 2 years experience and a Diploma graduate in business administration, or other related business majors. Fresh graduates are welcome to apply.
- Fluent in English, Mandarin Chinese and Bahasa Malaysia.
- Excellent communication, organizational and time-management skills.
- Proficient in Microsoft Office.
What we offer:
- Attractive and competitive remuneration package: Salary, Bonus and other benefits (Parking, Medical, Travel etc).
- Young, creative and flexible working environment and culture.
- Long-term career growth or progression in career life.
- On the job training will be provided.