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This job is focused on supporting merchants on a global platform, handling setup, changes, and problem-solving. You might like this job because it involves working on diverse projects and collaborating with different teams.
Undisclosed
Full-Time
few days ago
Job Description
- Merchant set-up and email support to ensure merchants are added to the Global Blue platform correctly and promptly and any email issues are dealt with within agreed customer and internal SLA’s.
- Action merchant information change requests
- Decommission merchants
- Financial updates/changes (Checklist verification)
- Participate in new projects relating to introduction or enhancement of backend processing systems
- Apply Fee changes (first day of the next month), ensure accuracy of information captured for new and change requests
- Setup of report requirements (Refund reports, Merchant statements, DCC reports)
-Investigate and resolve unexpected problems and discrepancies that arise, in liaison with Technology team and external parties.
Job Requirements
Company Benefits
Career advancement
Be part of a truly pioneering technology company with innovation, collaboration and empowerment at the heart of what we do.
Forward-thinking culture
We make space for people to explore and innovate, creating a flexible environment that encourages creativity.
Flexwork
With a flexible environment that encourages testing and learning, we foster innovative and creative solutions.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
