Be part of a truly pioneering technology company with innovation, collaboration and empowerment at the heart of what we do.

Career advancement

We make space for people to explore and innovate, creating a flexible environment that encourages creativity.

Forward-thinking culture

With a flexible environment that encourages testing and learning, we foster innovative and creative solutions.

Flexwork

Global Blue

Meet Global Blue
At Global Blue, we believe the shopping experience drives performance, and this is central to our services.
Our story started over 40 years ago, pioneering Tax Free Shopping. Today, we provide state-of-the-art solutions within these businesses: Tax Free Shopping, Payments and Post-Purchase.
Global Blue is committed to enhancing the shopping experience and driving retailer performance. 
Today, we leverage our integrated software and data alongside insights to bring value to every step of the journey and take shopping further.
Source: <a href="https://www.globalblue.com/en/about-us" target="_self">globalblue.com</a>

Who We Are

We are committed to crafting a sustainable economic model that honors our ethical and moral obligations to our stakeholders.​
Our CSR strategy is born from a shared aspiration to enhance our operations, engaging every level of the company hierarchy.
Our CSR approach is based on three fundamental pillars. Each pillar is supported by a comprehensive action plan for which we will identify quantifiable objectives to achieve in the coming years:
<ul>
<li>Environmental pillar - reduce our environmental footprint;</li>
<li>Ethics pillar - be the most reliable technology &amp; business partner in our industry;</li>
<li>Social pillar - provide fair, well-balanced and enriching working conditions</li>
</ul>
Source: <a href="https://www.globalblue.com/en/about-us/company/corporate-responsibilty" target="_self">globalblue.com</a>

Our Values

- Merchant set-up and email support to ensure merchants are added to the Global Blue platform correctly and promptly and any email issues are dealt with within agreed customer and internal SLA’s.- Action merchant information change requests- Decommission merchants- Financial updates/changes (Checklist verification)- Participate in new projects relating to introduction or enhancement of backend processing systems- Apply Fee changes (first day of the next month), ensure accuracy of information captured for new and change requests- Setup of report requirements (Refund reports, Merchant statements, DCC reports)-Investigate and resolve unexpected problems and discrepancies that arise, in liaison with Technology team and external parties.

This job is focused on supporting merchants on a global platform, handling setup, changes, and problem-solving. You might like this job because it involves working on diverse projects and collaborating with different teams.

- Merchant set-up and email support to ensure merchants are added to the Global Blue platform correctly and promptly and any email issues are dealt with within agreed customer and internal SLA’s.- Action merchant information change requests- Decommission merchants- Financial updates/changes (Checklist verification)- Participate in new projects relating to introduction or enhancement of backend processing systems- Apply Fee changes (first day of the next month), ensure accuracy of information ...

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