Health world spa and massage 

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Key Responsibilities
Guest Service &amp; Front Desk Operations
<ul>
<li>Greet guests warmly upon arrival and assist with check-in and check-out for treatments.</li>
<li>Provide detailed information on spa services, treatments, promotions, and operating hours.</li>
<li>Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.</li>
<li>Manage the spa schedule and ensure smooth coordination with therapists on duty.</li>
<li>Promote and upsell spa treatments, products, and packages to maximize revenue.</li>
</ul>
Night Shift Duties
<ul>
<li>Handle late-night walk-in guests and last-minute bookings.</li>
<li>Ensure all daily transactions, reports, and records are accurately completed before closing.</li>
<li>Maintain cleanliness and readiness of the spa reception, treatment rooms, and common areas.</li>
<li>Monitor and report any irregularities, safety, or maintenance issues to management.</li>
<li>Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.</li>
</ul>
Administrative &amp; Communication
<ul>
<li>Record guest preferences and feedback to enhance future visits.</li>
<li>Maintain proper stock levels of spa retail items and amenities.</li>
<li>Prepare daily sales and activity reports for the Spa Manager.</li>
<li>Ensure confidentiality and professionalism in all guest interactions.</li>
</ul>

Work Schedule
<ul>
<li>Operation Hour: 10:00 AM - 6:00 AM (Schedule subject to operational needs)</li>
<li>2 days off a week</li>
</ul>

This job is for a Receptionist/Front Office Assistant at a spa. You might like this job because you get to greet guests, manage bookings, and help create a relaxing experience. Plus, you&#x27;ll work in a vibrant environment where upselling treatments is part of the excitement!

Kerja ini adalah sebagai Receptionist/Front Office Assistant di spa. Anda mungkin berminat dengan kerja ini kerana ia melibatkan interaksi dengan tetamu, membantu mereka dengan perkhidmatan spa, dan mempromosikan pengalaman santai. Anda juga bertanggungjawab untuk menjalankan operasi harian di lobi spa dengan profesionalisme.

Personal Computers

Cash Handling

Customer Service

Politeness

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Key Responsibilities
Guest Service and Front Desk Operations



-Greet guests warmly upon arrival and assist with check-in and check-out for treatments.


-Provide detailed information on spa services, treatments, promotions, and operating hours.


-Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.


-Manage the spa schedule and ensure smooth coordination with therapists on duty.


-Promote and upsell spa treatments, products, and packages to maximi...

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Company Profile

Health world spa and massage