Job Description

- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

- Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.

- Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Company achieve its goals.

- Understand who our guests are, what brought them to Company, their intent and timeline to purchase, thus creating a robust Customer Profile

- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda

- Demonstrate a mastery of all Company products and services, as well as local incentives for EV owners

- Help Company maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential

- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management

Job Requirements

- Customer service experience required

- Positive, enthusiastic and passionate about the changes in the personal transportation industry

- Self-starter who possesses exceptional time management skills and has great attention to detail.

- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.

- Passionate dedication and ethical approach to sales management and operations.

- Ability to understand and convey business issues and technical concepts

- Strong sense of team mentality and reliability

- Strong communication skills in Local Language and English

- Demonstrate a mastery of all companies products and services. Keep up with EV industry trends and local incentives

- Ability to work evenings and weekends

- MUST have and maintain a valid driver’s license and a safe driving record

Skills