Job Description

More than your average beachside getaway, The Atlantic Hotel is a world class, AAA four diamond rated, spa and hotel. Located right on Fort Lauderdale Beach, The Atlantic offers unprecedented access to the beautiful Florida coast. While its perfect location is a start, the hotel offers the far more, with a world class spa, and stunning ocean-side restaurant, Coastal. With studio, suite, and penthouse guest rooms available, The Atlantic offers outstanding accommodations for any guest needs. With all of these amenities, its incredible location, and its tradition of high quality service, The Atlantic is the perfect place to experience what it is to train at a high class, highly rated, American beachfront hotel!

Training Plan:

• Orientation (0,5 month): You will receive an orientation to the company and the local community which includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes, and transportation options; meet key contacts and other employees; receive computer training on company systems; receive an orientation to the local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. Orientation is scheduled for up to one month and takes place concurrently with the first training phase.
• Housekeeping Supervisor (3,5 months): You will learn to inspect guest rooms and public spaces to ensure compliance with all standards; assist in scheduling room, turndown, mini-bar and linen attendants; provide training, coaching and counseling for better performance; learn to supervise performance of all team members; produce schedules for employees in accordance with staffing guides/ productivity requirements; review and adjust staffing daily to ensure optimum staffing levels; review assignments of employees and make adjustments; manage administrative functions in accordance with established standards; evaluate, coach, counsel and provide leadership support.
• Front Desk Supervisor (4 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.
• Accounting Trainee (4 months): You will learn accounting principles, techniques for reviewing internal accounting documents, credit policies, accounts receivable procedures, accounts payable procedures,, process for correspondence and communication with internal departments, clients, corporate office and owners, processes for analyzing and interpreting assets and liabilities on an organization's financial statements, the audit function as performed by an outside accounting firm, and the American methodologies in computer-automated budgeting, accounting, and financial planning

Job Requirements

• A hospitality degree from a post-secondary academic education with a minimum 2-year full-time course, approved by the Ministry of Education
• Recent relevant work experience in the (ultra) luxury hotel industry
• A solid work experience in front office operations

Skills