Job Description

A different kind of Miami Beach experience, Cadillac Hotel & Beach Club is a luxury Autograph Collection Marriott property. The Cadillac Hotel is not at all a casual affair; in fact, it’s one of the finest luxury hotels in all of the Miami Beach area itself. Located right in the heart of the Miami Beach area, Cadillac has been in business since 1940, though since then there have been massive renovations, making the hotel the modern jewel that it is today. With “European Sensibilities”, Cadillac is dedicated to providing guests as well as candidates with an experience that is at once tasteful, and transformative.

Click here for more information about the program and HRC International.

J1 Training Plan:

• Orientation (0,5 month): You will receive orientation to the company and local community and includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes and transportation options; meet key contacts and other employees; receive computer training on company systems; receive orientation to local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. Orientation is scheduled to take up to one month and takes places concurrently with the first phase of training.
• Front Office Operations (5,5 months): You will learn and assist in operations as a room controller and learn about operations from behind the front desk; learn to ensure that all groups are keyed and checked in and billing is noted in all reservations; learn to coordinate arrivals of groups such as tour and travel reservations and daily airline crew; learn to utilize the report and prepare for the arrivals of members of the loyalty program; learn to analyze the daily occupancy and reach out to airport subsidiaries that accommodate distressed passengers.daily occupancy and reach out to airport subsidiaries that accommodate distressed passengers.
• Housekeeping Supervisor (3 months): You will learn to monitor the control of the labor and product costs; assist with the review of team member staffing levels and their assignments; learn to manage inventory; assist with daily and weekly forecasting, scheduling, and staffing; learn payroll procedures; learn various cost control methods; learn to make decisions that control costs; assist in preparing financial reports; schedule staff so that proper coverage is maintained while keeping payroll costs in line; learn to understand revenue and expense tracking to ensure reporting accuracy.
• Front Office Supervisor (3 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.

Benefits:

• Uniform will be provided
• There is a break room provided for staff
• Host company will be able to assist the J1's in providing them to stay at the hotel for 2 weeks, up to 4 weeks while they are searching for housing based on occupancy
• Airport pick-up is provided
• 4 months of supervisory experience included!

Job Requirements

• You have a hospitality degree from a post-secondary academic education with a minimum 2-year full-time course, approved by the Ministry of Education
• Recent relevant work experience in the (ultra) luxury hotel industry
  

Skills