We support employee well-being care through our subsidy.

Dental Claim & Medical Insurance

Opportunity to expose international career.

Global Opportunity

Fix monthly travel allowance to ease your commute.

Travel allowance

Employee Referral Program - Refer us your friend and get rewarded!

Employee Referral Program

Discretionary bonus - get rewarded if you and the company performed well!

Annual performance bonus

Sports Subisdy

Hytech Consulting Management Sdn Bhd 

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies. Our key clients include top trading platforms and cryptocurrency exchanges. With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.

Financial Technology

<ul>
<li>In Hytech, we live and work by our 4C values - Collaborate, Commit, Create, Care as an indicidual and as a team</li>
<li>Fast Pace and Aggressive Expansion&nbsp;</li>
<li>Opportunity to work with global team</li>
<li>Strong teamwork</li>
</ul>

Passionate, Energetic, Young 

<ul>
<li>Provide front-line support to our customers via live chats, phones, and email.</li>
<li>Answering queries and resolving client issues regarding our products, platforms, and promotion.</li>
<li>Address customer feedback as well as complaints professionally.</li>
<li>Record and update customer data and other relevant information when necessary.</li>
<li>Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices</li>
</ul>

This job is all about helping customers feel valued! You’ll chat, call, and email them to answer questions, solve problems, and handle feedback. You might like this job because you enjoy making people&#x27;s day and love teamwork!

Empathy




-Provide front-line support to our customers via live chats, phones, and email.


-Answering queries and resolving client issues regarding our products, platforms, and promotion.


-Address customer feedback as well as complaints professionally.


-Record and update customer data and other relevant information when necessary.


-Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices


Customer Service Associate

Hytech Consulting Management Sdn Bhd

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Company Profile

Hytech Consulting Management Sdn Bhd