No corporate agendas, political affairs. Everyone's ideas are welcome especially towards staffs benefits. Cosy ambience with relaxation spacesl.

Friendly working environment and Relaxation Spaces

Choose what to wear, as long as its professional, smart and sleek and appropriate for the occassion and agendas.

Choose what to wear

Company will sponsor the right candidates if you have the intention to further your studies.

Further Education Opportunity

Create Growth plans
Mentor/ mentee programs
Tell me what you want and need

Employee Growth Plans

Communication, Agility, Leadership
Accessing yourself and indetifying areas in which you can improve to maximize your potential.

Personal Development trainings

Staff club function to improve staff bonding through activities.

Company Socials and work parties

iDynamics Software Sdn Bhd

<div><strong>OUR VISION</strong><br>To Be The #1 Business Software Provider In Malaysia<br><br><strong>OUR MISSION</strong><br><strong>Service Quality</strong>: To provide all our clients a high level of service, ensuring all queries are attended with promptness &amp; attentiveness<br><br><strong>Knowledge Driven</strong>: Continously learning and evolving, ensuring we provide the best solutions available in our product offerings and support<br><strong><br>Strong Partnerships</strong>: Dedicated to forming long lasting partnerships with principles and clients, ensuring mutual benefits for everyone connected to iDynamics<br><br><strong>Our Awards<br>2017</strong></div><ul><li>Top Sales in KL/Central Region</li><li>Top 10 Sales Global Ranking Award</li></ul><div><br><strong>2018</strong></div><ul><li>Top Sales in KL/Central Region</li></ul><div><br><strong>2019</strong></div><ul><li>Top Sales in KL/Central Region</li><li>Sin Chew Business Service Excellence Award</li><li>Top 10 Sales Global Ranking Award</li></ul>

Why Join Us

<div>iDynamics Software is a leading solution provider of accounting, payroll, and business software to small and medium-sized businesses. We strive to strike that fine balance of working for a large, fiscally responsible, and stable company while providing a collaborative environment where you can find the ideal work-life balance.</div>

About Us

<ul>
<li>Handle software-related requests for assistance (problems)</li>
<li>Takes and manages requests that come in by phone, email or through the support ticketing</li>
<li>Troubleshoot software and identify root causes of software problems</li>
<li>Analyze software related issues and propose solutions</li>
<li>Fix software problems and test (verify) solutions prior to implementing them</li>
<li>Obtain and log customer feedback for the purpose of process improvement</li>
<li>Document software support activities thoroughly, accurately, and in a timely manner</li>
</ul>

This job is about helping people who have issues with software. You’ll take calls and messages, troubleshoot problems, and suggest fixes. You might like this job because you love solving puzzles and helping others with tech!

Computer Science

Information Technology

Software Systems

Problem Solving

Troubleshooting (Problem Solving)

Communication




-Handle software-related requests for assistance (problems)


-Takes and manages requests that come in by phone, email or through the support ticketing


-Troubleshoot software and identify root causes of software problems


-Analyze software related issues and propose solutions


-Fix software problems and test (verify) solutions prior to implementing them


-Obtain and log customer feedback for the purpose of process improvement


-Document software support activities thoro...

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