Job Description

Job Purpose

To independently handle the execution and coordination of client campaigns, ensuring accurate, timely and high-quality delivery across all project components. This role is responsible for day-to-day project management and plays a key role in client satisfaction and internal alignment.

Key Responsibilities

• Manage assigned client projects from start to finish, including brief-taking, quotation preparation, timeline coordination, and status updates.
• Liaise closely with internal teams (Creative, Ops, Production) to ensure all deliverables meet client expectations.
• Participate in brainstorming, proposal preparation, and on-ground execution planning.
• Act as the key contact point for client communications on assigned accounts.
• Prepare documentation such as purchase requests, WIP reports, and campaign summaries.
• Coordinate on-site arrangements for events, installations, or activations as needed.
• Provide feedback and suggestions to improve internal workflows and campaign processes.
• Support the Account Servicing Manager in managing larger-scale projects or key clients when required.

Job Requirements

Requirements

• 5 to 8 years of experience in client servicing or project coordination in a marketing/advertising/event agency.
• Ability to independently manage mid-sized campaigns and multiple stakeholders.
• Strong communication, follow-up, and multitasking skills.
• Detail-oriented with the ability to handle fast-paced deadlines.
• Familiarity with POSM, BTL marketing campaigns, and on-ground execution processes.
• Diploma or Bachelor's degree in Mass Communication, Business, or Marketing-related field.

Skills