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This job is for a Telesales Executive at IERP, where you'll connect with professionals about certification programs. You might like this job because it combines communication with helping others grow in risk management while reaching monthly goals.
Job Description
As a Telesales Executive at the IERP, you will be instrumental in expanding our reach among professionals and organizations looking to invest in risk and risk related certifications. Your goal is to engage, educate, and convert prospects into participants of our certification programs.
Key Responsibilities
- Conduct outbound calls to risk professionals, C-suites, Board Directors, and decision-makers to introduce the IERP’s certification programs and membership benefits
- Qualify leads and understand their risk management needs (ERM maturity, risk roles, professional background, etc.)
- Explain the IERP’s unique value proposition (practitioner-led, globally recognized, objective-centric ERM)
- Recommend appropriate certification tracks (e.g., ERM, QRD, QRA, SRM, DRM, BCM) based on clients’ roles and experience
- Maintain and update CRM records with call notes, lead status, and follow-up actions
- Work toward monthly and quarterly enrollment target
- Collaborate with the marketing team to feedback on lead quality and campaign effectiveness
- Provide excellent customer support during the enrollment process, answering queries on program structure, certification requirements, and logistics
Job Requirements
Requirements
- Strong verbal communication and persuasion skills; confident talking with senior and mid-level professionals (e.g., risk managers, auditors, C-suite Board Directors)
- Previous telesales, inside sales, or business development experience preferred — especially in professional education, B2B sales, or certification sales
- A basic understanding of risk management, governance, or compliance is a plus; willingness to learn about ERM and the IERP’s certification offerings
- Comfortable navigating a CRM system and tracking leads/follow-ups
- Target-driven, with a proactive mindset and persistence
- Professional appearance and strong interpersonal skills
Right to Work Requirements
- Candidates with an existing right to work in the country are preferred
- Local citizens of this country
- Permanent residents (PR) of this country
- Candidates who already have a work permit for this country
Working Arrangement
- On Site
Skills
Company Benefits
Walking Distance to MRT Station
Skip the traffic and enjoy the convenience of commuting. Our office is located just a short walk from the MRT station.
Company-Sponsored Vacation & Training
Enjoy company-sponsored vacation as a reward for your dedication, to unwind and recharge. We provide training programs designed to enhance your skills
Personal Accident and Medical Insurance
Your health and safety come first. We provide comprehensive personal accident and medical insurance coverage to protect you and your loved ones.
Modern & Spacious Office
Work in a space that inspires you! Our office is modern, spacious, and equipped with all the amenities to ensure comfort and productivity.
Performance Bonus
Your hard work deserves recognition! We offer performance bonuses to reward exceptional achievements and contributions.
EPF & SOCSO Contributions
Secure your future with us! We ensure timely and full contributions to your EPF and SOCSO, safeguarding your financial and social security.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Company Profile
