Growth is not limited to what you applied for but to groom you even further

Career Progression

Awesome working environement alongside great colleagues

Great Environment

Will always reward those that perform at an optimum level

KPI Performance

A workplace with talented individuals all around the world. 

Multicultural Environment

We ensure that our staff members have the necessary skillset/knowledge to undergo their job

Training Provided

KAALI HR SDN. BHD.

&nbsp;
KAALI HR SDN. BHD. has begun its course in 2021. We are looking to be a leading part of the business-to-consumer entities amongst our clients by providing professional relationship-based services which benefits our employees and the organization.
With proven track records amongst our clients, our business has created a reputation for finding top-notch candidates who will be an asset for the organization. Our portfolio ranges from various industries such as BPO, Banking and Finance, Shared Services, Call Centers, IT Industries, Courier Companies, Hospitality, Food Industries and many more. Contact us today to land your dream job in no time.

KAALIHR SDN. BHD. Introduction

For our candidates, we strive to provide the best available options for their career needs. We at KAALI HR SDN. BHD. are strong believers of making sure that our candidates are happy with the jobs that they are hired for and will work tirelessly to achieve and ensure that employment satisfaction and competent hiring are achieved for both our candidates and for our clients respectively.&nbsp;

What we strive for?

Customer Service Advisor – Collection Project - Native Japanese (Spouse Visa / PR) or Korean speaker
📍 Location: Cyberjaya, Selangor.

Join a global travel platform and support international partners through voice and email. This role focuses on assisting partners with payment collections, invoice inquiries, and account-related matters, while providing excellent partner service.
<h3>Position</h3>
Customer Service Advisor – Collection Travel Project

<h3>Start Date:</h3>
<ul>
<li>Japanese Speaker (Spouse Visa / PR): 26 March &nbsp;</li>
<li>Korean Speaker (Local Malaysian): 11 May &nbsp;</li>
</ul>
<h3>Salary</h3>
<ul>
<li>Japanese Speaker: RM9,000 + up to RM300 KPI allowance &nbsp;</li>
<li>Korean Speaker: RM8,500 + up to RM300 KPI allowance &nbsp;</li>
</ul>
<h3>Working Days / Hours</h3>
<ul>
<li>5 working days, 2 days off (rotational) &nbsp;</li>
<li>Rotational shifts between 7:00 AM – 2:00 AM &nbsp;</li>
</ul>
<h3>Key Responsibilities</h3>
<ul>
<li>Handle voice calls and email support with partners &nbsp;</li>
<li>Follow up with partners on overdue payments &nbsp;</li>
<li>Assist with invoice disputes and payment verification &nbsp;</li>
<li>Support partners with account status, payment updates, and contract/invoicing details &nbsp;</li>
<li>Coordinate with internal teams to resolve partner issues efficiently &nbsp;</li>
<li>Ensure accurate documentation and timely partner support &nbsp;</li>
</ul>
<h3></h3>

This job is a Customer Service Advisor for a global travel platform, helping partners with payment issues in Japanese or Korean. You might like this job because you get to communicate internationally and can earn up to RM9,300 monthly in a supportive environment.

Kerja ini adalah sebagai Penasihat Khidmat Pelanggan untuk projek pengumpulan, di mana anda akan membantu rakan kongsi antarabangsa melalui panggilan suara dan emel. Anda mungkin berminat dengan kerja ini kerana ia menawarkan gaji menarik, peluang untuk bekerja dengan platform perjalanan global, dan membantu menyelesaikan isu pembayaran.

Customer Service

Telemarketing

Accounts Receivable

Accounts Payable

Contact Center Operations

Customer Retention

Inbound Calls

Outbound Calls

Microsoft Access

Project Management

Customer Service Advisor – Collection Project - Native Japanese (Spouse Visa / PR) or Korean speaker
📍 Location: Cyberjaya, Selangor.

Join a global travel platform and support international partners through voice and email. This role focuses on assisting partners with payment collections, invoice inquiries, and account-related matters, while providing excellent partner service.
Position
Customer Service Advisor – Collection Travel Project

Start Date:



-Japanese Speaker (Spouse Visa / PR):...

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