Growth is not limited to what you applied for but to groom you even further

Career Progression

Awesome working environement alongside great colleagues

Great Environment

Will always reward those that perform at an optimum level

KPI Performance

A workplace with talented individuals all around the world. 

Multicultural Environment

We ensure that our staff members have the necessary skillset/knowledge to undergo their job

Training Provided

KAALI HR SDN. BHD.

&nbsp;
KAALI HR SDN. BHD. has begun its course in 2021. We are looking to be a leading part of the business-to-consumer entities amongst our clients by providing professional relationship-based services which benefits our employees and the organization.
With proven track records amongst our clients, our business has created a reputation for finding top-notch candidates who will be an asset for the organization. Our portfolio ranges from various industries such as BPO, Banking and Finance, Shared Services, Call Centers, IT Industries, Courier Companies, Hospitality, Food Industries and many more. Contact us today to land your dream job in no time.

KAALIHR SDN. BHD. Introduction

For our candidates, we strive to provide the best available options for their career needs. We at KAALI HR SDN. BHD. are strong believers of making sure that our candidates are happy with the jobs that they are hired for and will work tirelessly to achieve and ensure that employment satisfaction and competent hiring are achieved for both our candidates and for our clients respectively.&nbsp;

What we strive for?

&nbsp;Our client a well established BPO is seeking a talented and enthusiastic Customer Service Agent (Digital Banking) to join our dynamic team in Petaling Jaya, Selangor (walking distance from Phileo Damansara MRT Station (KG11) . This is a contract position that will allow you to apply your excellent customer service skills to support our clients' digital banking needs.&nbsp;
<ul>
<li>Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.</li>
<li>Providing accurate information and resolving customer issues related to digital banking products and services.</li>
<li>To meet the Key Performance Indicator (KPI) monthly.</li>
<li>Assisting customers with online banking, mobile banking, and other digital banking related inquiries.</li>
</ul>

This job is for a Customer Service Agent in Digital Banking. You might like this job because you’ll help customers with their banking needs, answering calls and chats, all in a friendly environment close to the MRT station.

Inbound Calls

Outbound Calls

Customer Service

Telemarketing

Utilities BPO

Contact Center Operations

Customer Retention

Client Services

Customer Support

_Our client a well established BPO is seeking a talented and enthusiastic Customer Service Agent (Digital Banking) to join our dynamic team in Petaling Jaya, Selangor (walking distance from  Phileo Damansara MRT Station (KG11) . This is a contract position that will allow you to apply your excellent customer service skills to support our clients' digital banking needs._



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Company Profile

KAALI HR SDN. BHD.